Customer Testimonials
All products are great, service was also fantastic
I love the fact that I was able to get the full attention of Mr. Matt Buttle to answer all my questions and to demonstrate how to use Trek bike electric shifters
Something different and original, with great staff.
First name removed v Haarlem
Great service thanks
Adriaan is a fantastic salesman
The item i was looking for was in stock.
Amazing service, staff and gear! Love Trek - Thank you
Pieter Swemmer is a great person and I would buy from him anyday.
Accessible and practical to use;
It is not just a bicycle but a brand to be associated with
Thanks for excellent service!
Great service and awesome gear!
I absolutely love everything about TREK - it's more than a brand; it's woven into my DNA, fueling my passion for the open road and the thrill of adventure. Every time I approach my 2025 TREK Checkpoint SL5, my heart races with excitement, knowing it's built with the kind of love and precision that only TREK delivers. My wife and I share identical TREKs, turning every ride into a shared journey of discovery and joy, embodying what TREK stands for: changing the world by getting more people on bikes.
For 50 years, TREK has cultivated a culture of innovation, integrity, and unyielding passion - values we live and ride by every day. The superb quality of their products inspires us to push our limits, explore new horizons, and embrace the mission that drives us all: to ride for it, work for it, and stand behind it. The incredible hospitality and dedication from the TREK team make every visit to the store feel like joining a community of dreamers and doers.
Efficiency
Love my new Trek Madone bike, great features, looks awesome.
Fantastic customer service
The product and parts that are used are of highest quality. The advice given is the greatest. The service given is 100%.
Quality and brand
Great after sale service and support
Good service...
Thanks Johan Bedford at Trek Lynnwood for your good and friendly service.
I am very pleased with your work and your service.
Regards, Name removed.
A business Team and Brand that owns the problem and fixes it. Thank you Trek Fourways.
Incredibly friendly service and always willing to help. They consistently exceed my expectations as a customer and are always prepared to go the extra mile.
Friendly staff, quick service and a perfect TREK product
Superior customer services.
Uitstekende diens baie dankie!
I'm a longstanding fan of Trek and Bontrager products. Your products are well supported by your efficient spare parts order processing and invoicing system.
The quality and helpful staff
Very efficient, friendly service
Friendly, knowledgeable staff
Person who served was knowledgeable, professional and very helpful

I have experienced great service from the Trek store . Special thanks to Matt who went out of his way to help sort out the problems I had with my bike . Howerver I need to bring to your attention that when I rode my bike for the first time the back break shoe was loose .& luckily my friend was able to tighten it .This was after the mechanic at Trek told me the bike had been taken on a test ride.
As for the products at Trek - evrything is high quality
First name removed