Customer Testimonials
Great support service
Reuben is the heart of the business, and he provides the absolute best service imaginable.
Trek is the best
People are awesome and service is excellent.
Great quality products fantastic service
Only ride Trek - Madone (sold), Supercaliber & Checkmate.
Matthew at Trek in Fourways was incredible - super enthusiastic, knowledgable and decisive. Terrific service! Pocket of excellence!
Outstanding quality and workmanship!
The advise given and friendliness of the stuff.
Amazing
Great service as always, thank you Matt and Pieter!
Received great service from Pieter Swemmer at Trek Fourways.
Exceptional Service and a Truly Personal Touch!
I cannot speak highly enough of Pieter at Trek. He is consistently friendly, professional, and incredibly approachable, always going out of his way to deliver the absolute best service.
He recently assisted us with the sale of my son's Procaliber, and the entire experience was fantastic from start to finish. We also just had a bike serviced with him; the booking process was an absolute breeze, and the service itself was carried out flawlessly.
What truly sets Pieter apart is the personal approach he brings to his work. It is such a pleasure to deal directly with someone who genuinely cares and takes ownership of the customer experience. This is a breath of fresh air compared to having to navigate a rigid, system-driven approach like CycleLab's, where you never really know who is truly accountable for your bike. With Pieter, you get dedicated, one-on-one assistance and complete peace of mind. Highly recommended!
Staff are helpful and knowledgeable
Mat is super friendly and helpful. Might not have got everything right the first time but fixed everything without argument.
I ride a Trek TopFuel and Wolwespruit Trek supported me with a demo bike when I broke my Top Fuel on day 1 of the Freedom Challenge
The staff are super friendly and very knowledgeable. The Service Centre does absolutely amazing work and really take care of your bike.
Thank you.
Fast, friendly and efficient
Top quality products and friendly service.
The technician was knowledgeable and was able to fix the problem
Great service and great people
Staff is really friendly and welcoming. Huge thanks for all the services that they offered, my bike feels amazing and super happy with the experience
Matt is one of the best out there, my bike always comes back 100% and he communicates clearly in as far as what needs to be looked at next and if there are parts to be replaced. Absolute pleasure to work with him and will not take my bike anywhere else.
Great Service! Thank you.
Trek bikes are good quality and i love the service excellence as the staff is customer focused
The wide selection is great, the store itself is a lovely, well lit, layout, good deals, welcoming and well-informed staff always make it a pleasure.
Always personal service, always a good experience
Good strong quality unquestionably.
Matt's service is excellent! He is always so happy to help and goes out of his way. Matt is the reason we only bring our bikes to Trek
Comprehensive and technically excellent. Well done!!!
Good bikes and excellent ancillary products. But most off all is the staff and the service center. Always willing to help and assist. Keeping me up to date with progress.