DOTS- South Africa

Customer Testimonials

Report a concern   September 13, 2026 — Rated 10 out of 10 by B.M. Trek Bicycle Pretoria
What do you like about our products and services?

Excellent service

Report a concern   September 9, 2026 — Rated 10 out of 10 by C.P. Trek Bicycle Johannesburg
What do you like about our products and services?

Good friendly service, expert advice.
Great product - Trek Top Fuel

Report a concern   September 7, 2026 — Rated 9 out of 10 by P.B. Trek Bicycle Johannesburg
What do you like about our products and services?

Matt went the extra mile to help me. Well done!

Report a concern   September 7, 2026 — Rated 10 out of 10 by R.F. Trek Bicycle Pretoria
What do you like about our products and services?

Very happy with the way Johan looks after my e-bike. Logistics is a bit of an issue with limited parking in front of the shop.

Report a concern   September 5, 2026 — Rated 10 out of 10 by R.V.D.M. Trek Bicycle Johannesburg
What do you like about our products and services?

Service with a smile. The team at Trek Fourways all need a raise. They are doing a fantastic job!!!

Report a concern   September 3, 2026 — Rated 10 out of 10 by H.T. Trek Bicycle Johannesburg
What do you like about our products and services?

Service, support and communication was very positive and professional.

Report a concern   September 1, 2026 — Rated 10 out of 10 by D.G. Trek Bicycle Johannesburg
What do you like about our products and services?

Fourways is the best store for professionalism with sales and after sales service

Report a concern   August 31, 2026 — Rated 10 out of 10 by J.Z. Trek Bicycle Johannesburg
What do you like about our products and services?

Service was so seemless. I called looking for a pair of cycling shoes, when I arrived at the store Pieter had it ready for me at the till to try on and pay.

Report a concern   August 29, 2026 — Rated 10 out of 10 by N.D.A. Trek Bicycle Pretoria
What do you like about our products and services?

The quality of product and the quality of service

Report a concern   August 28, 2026 — Rated 10 out of 10 by S.N. Trek Bicycle Johannesburg
What do you like about our products and services?

Good friendly honest service. Good r plantations and great turn around times.

Report a concern   August 28, 2026 — Rated 10 out of 10 by D.M. Trek Bicycle Johannesburg
What do you like about our products and services?

Excellent service.

Report a concern   August 26, 2026 — Rated 10 out of 10 by V.S. Trek Bicycle Wolwespruit
What do you like about our products and services?

Fast, clean and professional! Thank you, the bikes are nearly new after this service.

Report a concern   August 24, 2026 — Rated 10 out of 10 by L.B. Trek Bicycle Johannesburg
What do you like about our products and services?

Good bikes and excellent ancillary products. But most off all is the staff and the service center. Always willing to help and assist. Keeping me up to date with progress.

Report a concern   August 21, 2026 — Rated 10 out of 10 by K.K. Trek Bicycle Johannesburg
What do you like about our products and services?

Great support service

Report a concern   August 18, 2026 — Rated 10 out of 10 by J.D.P. Trek Bicycle Pretoria
What do you like about our products and services?

Reuben is the heart of the business, and he provides the absolute best service imaginable.

Report a concern   August 18, 2026 — Rated 10 out of 10 by H.N. Trek Bicycle Johannesburg
What do you like about our products and services?

Trek is the best

Report a concern   August 17, 2026 — Rated 10 out of 10 by C.B. Trek Bicycle Wolwespruit
What do you like about our products and services?

People are awesome and service is excellent.

Report a concern   August 17, 2026 — Rated 10 out of 10 by J.V. Trek Bicycle Johannesburg
What do you like about our products and services?

Great quality products fantastic service

Report a concern   August 16, 2026 — Rated 10 out of 10 by M.L. Trek Bicycle Johannesburg
What do you like about our products and services?

Only ride Trek - Madone (sold), Supercaliber & Checkmate.
Matthew at Trek in Fourways was incredible - super enthusiastic, knowledgable and decisive. Terrific service! Pocket of excellence!

Report a concern   August 13, 2026 — Rated 10 out of 10 by P.J.V.V. Trek Bicycle Pretoria
What do you like about our products and services?

Outstanding quality and workmanship!

Report a concern   August 12, 2026 — Rated 10 out of 10 by M.M. Trek Bicycle Johannesburg
What do you like about our products and services?

The advise given and friendliness of the stuff.

Report a concern   August 12, 2026 — Rated 10 out of 10 by G.K. Trek Bicycle Johannesburg
What do you like about our products and services?

Amazing

Report a concern   August 11, 2026 — Rated 10 out of 10 by G.F. Trek Bicycle Johannesburg
What do you like about our products and services?

Great service as always, thank you Matt and Pieter!

Report a concern   August 10, 2026 — Rated 10 out of 10 by D.F. Trek Bicycle Johannesburg
What do you like about our products and services?

Received great service from Pieter Swemmer at Trek Fourways.

Report a concern   August 10, 2026 — Rated 10 out of 10 by H.V.D.M. Trek Bicycle Johannesburg
What do you like about our products and services?

Exceptional Service and a Truly Personal Touch!

I cannot speak highly enough of Pieter at Trek. He is consistently friendly, professional, and incredibly approachable, always going out of his way to deliver the absolute best service.

He recently assisted us with the sale of my son's Procaliber, and the entire experience was fantastic from start to finish. We also just had a bike serviced with him; the booking process was an absolute breeze, and the service itself was carried out flawlessly.

What truly sets Pieter apart is the personal approach he brings to his work. It is such a pleasure to deal directly with someone who genuinely cares and takes ownership of the customer experience. This is a breath of fresh air compared to having to navigate a rigid, system-driven approach like CycleLab's, where you never really know who is truly accountable for your bike. With Pieter, you get dedicated, one-on-one assistance and complete peace of mind. Highly recommended!

Report a concern   August 8, 2026 — Rated 10 out of 10 by R.M. Trek Bicycle Johannesburg
What do you like about our products and services?

Staff are helpful and knowledgeable

Report a concern   August 7, 2026 — Rated 10 out of 10 by J.N. Trek Bicycle Johannesburg
What do you like about our products and services?

Mat is super friendly and helpful. Might not have got everything right the first time but fixed everything without argument.

Report a concern   August 6, 2026 — Rated 10 out of 10 by P.L. Trek Bicycle Wolwespruit
What do you like about our products and services?

I ride a Trek TopFuel and Wolwespruit Trek supported me with a demo bike when I broke my Top Fuel on day 1 of the Freedom Challenge

Report a concern   August 6, 2026 — Rated 10 out of 10 by C.S. Trek Bicycle Johannesburg
What do you like about our products and services?

The staff are super friendly and very knowledgeable. The Service Centre does absolutely amazing work and really take care of your bike.

Thank you.

Report a concern   August 6, 2026 — Rated 10 out of 10 by A.S.S. Trek Bicycle Pretoria
What do you like about our products and services?

Fast, friendly and efficient


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