Customer Testimonials
Reuben is a such a great person to deal with.
I was very quickly helped with a tube change for my 3yo kids 14" Wheel bike. I really appreciated the friendly and prompt service to my needs.
Hi there
This is the second time I am replying to you .I am a huge Trek fan. Always have been. Have only ever ridden Trek bikes I. have had dealings with Trek Bikes Fourways for a long time & and the service is always excellent. I really want to thank Matt for all his efforts & help in sorting out my recent bike issue. However when I collected my bike last week I was told that the bike was test ridden . When I went out for a ride after I collected my bike there was a bad rattling sound coming from the back wheel. Lucky for me the guy I was riding with knows more than me & we noticed the break shoe at the back was completely loose . Whoever worked on the bike left it loose & clearly it was not test ridden . Most dissappointing !!!
Reasonably priced, knowledgable people's people and quick turnaround times.
Peter Swemmer is a fantastic person and understands customer service to the fullest, the team in that shop makes me feel very comfortable i am in the right hands.
Very friendly and very helpful
I have experienced great service from the Trek store . Special thanks to Matt who went out of his way to help sort out the problems I had with my bike . Howerver I need to bring to your attention that when I rode my bike for the first time the back break shoe was loose .& luckily my friend was able to tighten it .This was after the mechanic at Trek told me the bike had been taken on a test ride.
As for the products at Trek - evrything is high quality
First name removed
All products are great, service was also fantastic
I love the fact that I was able to get the full attention of Mr. Matt Buttle to answer all my questions and to demonstrate how to use Trek bike electric shifters
Something different and original, with great staff.
First name removed v Haarlem
Great service thanks
Adriaan is a fantastic salesman
The item i was looking for was in stock.
Amazing service, staff and gear! Love Trek - Thank you
Pieter Swemmer is a great person and I would buy from him anyday.
Accessible and practical to use;
It is not just a bicycle but a brand to be associated with
Thanks for excellent service!
Great service and awesome gear!
I absolutely love everything about TREK - it's more than a brand; it's woven into my DNA, fueling my passion for the open road and the thrill of adventure. Every time I approach my 2025 TREK Checkpoint SL5, my heart races with excitement, knowing it's built with the kind of love and precision that only TREK delivers. My wife and I share identical TREKs, turning every ride into a shared journey of discovery and joy, embodying what TREK stands for: changing the world by getting more people on bikes.
For 50 years, TREK has cultivated a culture of innovation, integrity, and unyielding passion - values we live and ride by every day. The superb quality of their products inspires us to push our limits, explore new horizons, and embrace the mission that drives us all: to ride for it, work for it, and stand behind it. The incredible hospitality and dedication from the TREK team make every visit to the store feel like joining a community of dreamers and doers.
Efficiency
Love my new Trek Madone bike, great features, looks awesome.
Fantastic customer service
The product and parts that are used are of highest quality. The advice given is the greatest. The service given is 100%.
Quality and brand
Great after sale service and support
Good service...
Thanks Johan Bedford at Trek Lynnwood for your good and friendly service.
I am very pleased with your work and your service.
Regards, Name removed.
A business Team and Brand that owns the problem and fixes it. Thank you Trek Fourways.
Incredibly friendly service and always willing to help. They consistently exceed my expectations as a customer and are always prepared to go the extra mile.
Friendly staff, quick service and a perfect TREK product
Great shop.