DOTS- South Africa

Customer Testimonials

Report a concern   April 25, 2026 — Rated 10 out of 10 by V.V.W. Trek Bicycle Johannesburg
What do you like about our products and services?

personalised service

Report a concern   April 25, 2026 — Rated 10 out of 10 by S.P. Trek Bicycle Wolwespruit
What do you like about our products and services?

Quick service and friendly technician

Report a concern   April 25, 2026 — Rated 10 out of 10 by L.S. Trek Bicycle Johannesburg
What do you like about our products and services?

The service from each one of the store assistants is outstanding. Attention and care ๐Ÿ™๐Ÿฝ Appreciated being made to feel like a VIP

Report a concern   April 25, 2026 — Rated 10 out of 10 by A.V.N. Trek Bicycle Wolwespruit
What do you like about our products and services?

Johan was excellent.

Report a concern   April 23, 2026 — Rated 9 out of 10 by R.D.T. Trek Bicycle Johannesburg
What do you like about our products and services?

So far so good love the bike

Report a concern   April 21, 2026 — Rated 9 out of 10 by J.D. Trek Bicycle Johannesburg
What do you like about our products and services?

Able to buy a high quality Trek bicycle at a really competitive price. Very positive experience with Trek staff. Looking forward to many problem free kilometres.

Report a concern   April 21, 2026 — Rated 10 out of 10 by R.P. Trek Bicycle Johannesburg
What do you like about our products and services?

Great assistance from friendly staff.

Report a concern   April 20, 2026 — Rated 10 out of 10 by D.L. Trek Bicycle Johannesburg
What do you like about our products and services?

Good quality products.

Report a concern   April 19, 2026 — Rated 10 out of 10 by P.E.F. Trek Bicycle Pretoria
What do you like about our products and services?

I have been using Trek products for sme time now, and I am very impressed with the quality and durability.
The Trek store is very well stocked, and seasoned technicians carry out the work.
The staff is very knowledgeable, professional and helpful.
I will support this store as often as I can - it was a great experience.

Report a concern   April 18, 2026 — Rated 10 out of 10 by L.M. Trek Bicycle Johannesburg
What do you like about our products and services?

Best customer service. Not just for a bike store. Best, overall.

Report a concern   April 16, 2026 — Rated 10 out of 10 by J.W. Trek Bicycle Pretoria
What do you like about our products and services?

Attention to detail ๐Ÿ‘Œ๐Ÿป๐Ÿ’ฅ

Report a concern   April 13, 2026 — Rated 10 out of 10 by D.L. Trek Bicycle Johannesburg
What do you like about our products and services?

Build quality. Value for money. Sound advice. Exceptional service.

Report a concern   April 12, 2026 — Rated 10 out of 10 by S.N. Trek Bicycle Pretoria
What do you like about our products and services?

Great and friendly service

Report a concern   April 12, 2026 — Rated 10 out of 10 by C.V.D.M. Trek Bicycle Pretoria
What do you like about our products and services?

Very professional.

Report a concern   April 12, 2026 — Rated 10 out of 10 by W.W. Trek Bicycle Wolwespruit
What do you like about our products and services?

Clear, honest and friendly communication, kept to shared lead time to fix the bike, well organised and 'make a plan' type of attitude.

Report a concern   April 11, 2026 — Rated 10 out of 10 by C.P.P.S. Trek Bicycle Pretoria
What do you like about our products and services?

Reuben is a outstanding person to deal with. Kept me updated throughout and went the extta mlle. Thanks to Reuben Trek Lynwood is now my go-to over all other shops.

Report a concern   April 11, 2026 — Rated 10 out of 10 by C.G. Trek Bicycle Pretoria
What do you like about our products and services?

Great service and went out of their way to get stock and secure it for us. Lots of advice given which made me feel confident about the purchase.

Thank you!

Report a concern   April 10, 2026 — Rated 10 out of 10 by G.M. Trek Bicycle Johannesburg
What do you like about our products and services?

Great product quality and awesome team service

Report a concern   April 9, 2026 — Rated 10 out of 10 by J.K. Trek Bicycle Johannesburg
What do you like about our products and services?

The service I received was professional and courteous.

Report a concern   April 9, 2026 — Rated 10 out of 10 by D.M. Trek Bicycle Wolwespruit
What do you like about our products and services?

Great service from start to finish. My bike looks brand new! Thank you to the team.

Report a concern   April 8, 2026 — Rated 9 out of 10 by C.B. Trek Bicycle Johannesburg
What do you like about our products and services?

Great interaction with staff

Report a concern   April 7, 2026 — Rated 10 out of 10 by B.M. Trek Bicycle Pretoria
What do you like about our products and services?

Good quality repairs done fast and for a reasonable price

Report a concern   April 6, 2026 — Rated 9 out of 10 by M.D. Trek Bicycle Pretoria
What do you like about our products and services?

Super friendly and helpful staff

Report a concern   April 3, 2026 — Rated 10 out of 10 by E.D.P. Trek Bicycle Johannesburg
What do you like about our products and services?

Great shop.

Report a concern   April 2, 2026 — Rated 10 out of 10 by L.G. Trek Bicycle Pretoria
What do you like about our products and services?

Reuben is a such a great person to deal with.

Report a concern   April 1, 2026 — Rated 10 out of 10 by M.V.R. Trek Bicycle Wolwespruit
What do you like about our products and services?

I was very quickly helped with a tube change for my 3yo kids 14" Wheel bike. I really appreciated the friendly and prompt service to my needs.

Report a concern   March 31, 2026 — Rated 10 out of 10 by N.S. Trek Bicycle Johannesburg
What do you like about our products and services?

Hi there
This is the second time I am replying to you .I am a huge Trek fan. Always have been. Have only ever ridden Trek bikes I. have had dealings with Trek Bikes Fourways for a long time & and the service is always excellent. I really want to thank Matt for all his efforts & help in sorting out my recent bike issue. However when I collected my bike last week I was told that the bike was test ridden . When I went out for a ride after I collected my bike there was a bad rattling sound coming from the back wheel. Lucky for me the guy I was riding with knows more than me & we noticed the break shoe at the back was completely loose . Whoever worked on the bike left it loose & clearly it was not test ridden . Most dissappointing !!!

Report a concern   March 31, 2026 — Rated 10 out of 10 by F.P. Trek Bicycle Johannesburg
What do you like about our products and services?

Reasonably priced, knowledgable people's people and quick turnaround times.

Report a concern   March 30, 2026 — Rated 10 out of 10 by B.S. Trek Bicycle Johannesburg
What do you like about our products and services?

Peter Swemmer is a fantastic person and understands customer service to the fullest, the team in that shop makes me feel very comfortable i am in the right hands.

Report a concern   March 30, 2026 — Rated 10 out of 10 by R.P. Trek Bicycle Pretoria
What do you like about our products and services?

Very friendly and very helpful


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