Customer Testimonials
Great service and great people
Staff is really friendly and welcoming. Huge thanks for all the services that they offered, my bike feels amazing and super happy with the experience
Matt is one of the best out there, my bike always comes back 100% and he communicates clearly in as far as what needs to be looked at next and if there are parts to be replaced. Absolute pleasure to work with him and will not take my bike anywhere else.
Great Service! Thank you.
Trek bikes are good quality and i love the service excellence as the staff is customer focused
The wide selection is great, the store itself is a lovely, well lit, layout, good deals, welcoming and well-informed staff always make it a pleasure.
Always personal service, always a good experience
Good strong quality unquestionably.
Matt's service is excellent! He is always so happy to help and goes out of his way. Matt is the reason we only bring our bikes to Trek
Comprehensive and technically excellent. Well done!!!
Great service, knowledgeable and friendly staff!
The store is neat, tidy & clean.
Personnel are friendly, courteous & highly professional in their engagements with and listening & proactive responding to customers.
Quality delivered by the workshop.
Greatest expertise and service I've ever received from Matt and Pieter! This is a power team who understand what their clients need.
service and feedback
As always, just amazing service!! Ruben always goes out of his way, always friendly, always going the extra mile!!! Appreciate you!
Trek went way more than the extra mile to assist me.... super chuffed
Quality bycycles
The products are good value for money. The personnel operating the store are incredible. Reuben Opperrman is an employee who must be looked after, He makes your Lynnwood store.
This is my 'go-to' bike shop. Even my bike is happy to see the mechanics. Friendly staff and always willing to help. Thanks guys.
Always very willing to assist and share knowledge, make you feel welcome and accommodating. Products and service are of a high quality and when you leave the store you feel confident all the parts and bike will handle perfectly.
I love the service I receive from Pieter and Matt and the whole Fourways team - they treat me like royalty !!
Top quality
The service was excellent. Everything was explained to me in simple terms. I will take my bike to this shop from now onwards.
Today is about more than just a bike – it’s about the people behind the ride.
A sincere thank you to @TrekLynnwood and Reuben for the exceptional support, professionalism and commitment shown throughout my frame replacement journey. The level of customer care, communication and attention to detail has been truly outstanding.
It's reassuring to know that when riders invest in a brand, there is a team standing behind the product and committed to keeping cyclists on the trails and pursuing their passion.
Thank you, TREK Lynnwood and Reuben, for going above and beyond.
Quick service/assistance received before they closed shop
Very good service, excellent advice from experienced Trek staff (Matt and Pieter).
Appreciated the loan of an extender battery while waiting for new stock to arrive.
Excellent Checkpoint gravel bike
Very good service from Pieter, the manager of the Fourways branch. He's extremely helpful and knowledgeable. I'll recommend friends to buy a bike from him.
Friendly, fast, efficient
Reuben is an excellent manager. He is friendly, approachable, and always willing to help. He generously shares his knowledge.
The technician was knowledgeable and was able to fix the problem