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Customer Testimonials
HomeShield is by far one of the best companies I've ever worked with. Your customer service is outstanding. Every person I've spoken with (from your phone support to your field techs) has been extremely helpful, friendly, and understanding, making sure that all of my questions and concerns are answered. Your company was the only one of three that I reached out to who was willing to even come out for a quote of my problem, and even though it was not a typical pest treatment, you were willing to work with me to come to an agreeable solution. I also appreciate the text updates when your field operatives are en route. So far, you've far exceeded my expectations at every encounter (and I've had some really bad customer service experiences in the past, so my expectations at this point are pretty low). But I feel your company is setting a new bar. I had not anticipated needing your annual service before, but it's something I may consider going forward for the long term. Thank you! Great job!
Everyone from the first call to set up service has been a pleasure. Very professional service and timely. Excellent customer service
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Always on time and professional. Encounters with the office and technicians have been courteous which is refreshing for me. No issues on the treatments - everything has been smooth. Great job so far.
Good thorough Job,
Very polite and tries to accommodate the home owner as much as possible
Professional approach to address the pest control issue.
Great service from Edward. Rodent problem solved and always calls when onsite to ask if anything is needed.
The service person always comes to our front door ask if their are any concerns and then proceeds his spraying job.
Everything appears under control with no complaints.
Thank you,
I wasn’t home at the time they came
Always thorough and friendly.
Services are scheduled and employees arrive on time. Interaction courteous and professional.
Nick has been our technician for some time. He is professional, courteous and friendly.
Good service, competent technician!
I’ve had other services that don’t notify you when they’re coming so I would constantly miss the service. Homeshield calls and text so you know they’re coming plus they respond immediately if you text them back if you have an issue with the day. Our service tech Michael is great, I am really happy with homeshield.
Alex always texts before arriving so we can make sure the gate is open and pets are away. He treats our property and us with respect and does a good job.
i’ve been referring HS for 15yrs, use HS for multiple properties. grateful for quality service and wonderful techs.
I like that it’s the same person each time and that consistency is helpful. It’s a straightforward process and best of all I don’t have bugs!
Good service and helps control spiders and other bugs.
Alex is always pleasant and does a thorough job. He is the reason I stay with HomeShield Pest Control.
I chose Hone Shield because they use non-toxic herbs as pesticides. I have been using Home Shield services for about 5 years. Before using their services my place was overrun with ants and silverfish. I have seen maybe 10 ants since beginning their services and zero silverfish.
Their service technicians are courteous and thorough. I give them my highest recommendation.
Results, friendly techs! Thank you!
Michael,
Courteous and efficient
The technicians are always courteous and will answer any questions I may have.
The few times I have been home to talk to your service people, they have been very thorough and polite. Thank you!
Reliable and effective
Reliable, dependable, effective.
Ease of service. You guys work with us at every step.
It's a great service, and the technicians are courteous and helpful.
Great service provider. Alex is a great tech. He always arrives on time and is ready to explain plans for treatment areas and offers an update on treatment areas that had to use more concentration because of pests.