What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Local, friendly, and informative established business offering time tested products.
I appreciate they offer quality service for all their products.
I love this bike. It was just what I wanted. I appreciate Richards advice and help help in getting this bike.
My first new bike since 1960.
Thanks Richard,
First name removed
Best repair and tuneups in WV!
You suggested the part I needed (handle bar riser stem)and the service was fast and easy.
Helpful and friendly staff.
MARY HELPED ME FIND WHAT I WAS LOOKING FOR WITHOUT ANY DELAY. SWEET, INTELLIGENT, AND WELL INFORMED. IT WAS MY FIRST TIME AT THE SHOP. I DEFINITELY RECOMMEND JOHN'S CYCLERY TO ANYONE LOOKING FOR A BIKE OR ACCESSORIES.
Everything! Love this place and the guys are always so helpful.
Customer service, did not rush and helped find the right bike for us.
The quality in the work and the speed of getting it back.
The staff is extremely friendly and helpful!
wonderful and professional folks. I had a great experinces purchasing a bycicle for my granddaughter. They were very helpful in finding the perfect size.
Friendly and very knowledgeable staff
Everyone is professional and they make sure you are satisfied fully.
Service was great very informative
Great service great products always good vibes to see a local business survive for many years !!!
The staff is very friendly and informative 👍 The adjustments I needed for the brakes and gears took them about 30 minutes. The price was very reasonable. I'll definitely come back.
Great friendly place to buy a bike or get one serviced. I've been going there for several years even though it's not in my local area
Good quality and great selection.
Friendly and very helpful.
Very helpful very good knowledge
Great service!!
Very knowledgeable and friendly staff. I will do business here again!
Mary was very helpful and knowledgeable in the product I purchased
Great service friendly staff
You had what I was looking for onsite. I appreciate the time and effort to make sure my bike was setup and ready to go
Knowledgeable, experienced, courteous! Timely service!
Great, knowledgeable, highly trained and friendly staff.
The folks at John's Cyclery are super friendly and know their stuff!
Excellent customer service. The rehab on my Trek is fantastic, the work was done professionally and quickly. This shop is a terrific benefit to our community.
Have been working with Rich for many years now.