Customer Testimonials
Friendly. Professional. No pressure. Easybtonshop
Great job repairing my Olde but Goody bike this week. Very impressed with the service!
Mike is a good dude always does great job servicing my bicycles!
Good sevice
I appreciate the service I have had on my Trek bike & options on apparel. I have purchased 2 Trek bike shorts there. Chris is my go to expert.
Great knowledgeable staff, eager to help. Quality selection of bikes and gear.
Overall, the customer service is 100%. Very attentive and have a great selection.
Excellent customer service. I enjoyed interacting with Tess. Very professional and friendly.
friendly knowledgable
First, Island Life's folks are the best!! Not re they very friendly and helpful; they are extremely knowledgeable about their products. Most impressive was their willingness to take the time (even when it ws getting close to closing time for the weekend) to help you understand what bike or bikes will work best for you; but also what options you should consider. There was no "high pressure" talk or pushing you to a particular brand or model of bike. I was extremely impressed by Tess and Chris the techs, and Steven the manager. All three were a joy to work with and made the experience a fun.
Second, shopping Island Life was more a "family fun outing" than your normal shopping experience with impersonal shop folks. Everyone greeted you with a smile and addressed you more as a friend than a unknown potential buyer. A deeply appreciated note is that Island Life gives a military discount on all products other than the bikes themself (which many seem to be on sale anyways). Although I haven't directly compared their service prices with other bike shops; I "feel" they are competitive and, more importantly, open and fair.
The bottom line: this is a great little bike shop and the place to go on a very rainy day. (also being located next door to an ice cream shop and French bakery is not a bad combination of local shops to spend some time).
Phenomenal people and phenomenal service. I now have “my” bike shop forevermore!
Great store, all the way around.
Great friendly people, quality repair & full service. Did what they said they'd do & was done when they said it would be.
I am a fan & will use them again!
We had a fantastic experience at Island Life Bike Shop! From the moment we walked in, the staff was welcoming, friendly, and extremely knowledgeable. What really stood out was their ability to relate to us as parents of young children and take the time to help us find the perfect bike for our three-year-old daughter.
They patiently answered all our questions about age-appropriate bikes, sizing, and what would be the best fit for her. We never felt rushed or pressured, and it was clear they genuinely cared about helping us make the right decision.
The shop itself was great, and we especially appreciated learning about their trade-in program, which is a huge plus for families with growing kids who will eventually need larger bikes.
Overall, outstanding customer service, a friendly atmosphere, and a knowledgeable staff who clearly take pride in what they do. It’s refreshing to find a local bike shop that makes the entire family feel welcome. We highly recommend Island Life Bike Shop, especially to families shopping for their children’s bikes!
Great prices and service!
It’s nice to have a Bike Shop nearby that you can count on to do quality service no matter how difficult. And at reasonable price.
Thank you for the fast service turnaround.
Very Good Products, And Friendly Staff.
Great customer service, good inventory. We were able to test their e bikes out and ended up purchasing a Velotric. I highly recommend.
Thank you for fix my bike again on the brakes and more
Down to earth normal folks. He explained the repair process and was done before the promised timeframe.
Highly recommend. Stopped in to pick up a baby bike seat, they had a THULE one that we were able to purchase. Loved it. Then took our beach cruiser bike up and had a tire changed. Great service and spot!
Awesome and quick service by Bryce. Very pleased with the service.
Excellent customer service and great turn around time.
Great service
David is excellent.
Great tire service!
This was my second positive experience with y'all! Thank you very much for getting my son's bike up and running for him!
Knowledgeable and kind
Excellent bike shop services