Customer Testimonials
Professional and courteous
Great staff and service!
I like that this store is close to home for me. I like that when I go in, the people there are very friendly and are helpful.
Bikevrepair
It took time and patience to make my bike repairs. My hired locksmith took several tries to make a battery key and the shop was courteous and welcoming to him. Thank you for that!
Colin is awesome
Island Life Bikes in World Golf Village was fantastic to work with on my 6 family bicycles. The bikes all needed different levels of service, so I brought them all in. They helped me unload them, and carefully reviewed each bike with a detailed explanation of what needed to be done. We discussed each one, and decided on a plan of action. I picked up all 6 bikes within a week and they were all ready on time and perfect! They helped me load them back into my truck and I was driving away with my refurbished bicycles in no time. It was a seamless stress-free experience. Very kind staff, efficient service and timely updates. Loved working with them and will definitely return for future cycling needs. Thanks Island Life!
The lady at ponta vedra store is very nice and helpful
Everyone was so helpful and kind.
Great communication, exceeded expectations
For service and cost
I asked them for an estimate to renew/repair a 35 year old Schwinn Cruiser. They offered a thorough, reasonable estimate and, when I gave the “ok”, repaired my bike very quickly. I found a couple of “tweaks” that were needed and Jacob got me fixed-up quickly, professionally with no issues. I would highly recommend Island Bikes.
Every time I have entered the store, some friendly person has helped me and answered my questions.
I have not only purchased a bike, but also have had service done at the shop. Everyone is extremely helpful, friendly and communicative. I would highly recommend this business to other people who are looking for bikes or bike servicing.
Had need service on my bike and the manager was so helpful. She gave me a time line and what would help while still keeping up with other customers. My experience at this business was stellar and I will be back. Great location. Thanks.
Island Life has the best people and service you can find. They completed repairs in a professional manner and really listened to us. I highly recommend checking them out and seeing for yourself!
Mom and Pop shop. Friendly, knowledgeable, and outgoing. Purchased a simple handlebar mount for my phone. They offered and installed at no charge. Thank you!
Did the repair right at a fair price.
Great staff, put my son in prefect size bike.
Customer service was very helpful, professional and friendly. Had what we needed.
Prefer to buy from local businesses then online. We will return.
Amazing and FOCUSED Customer service. Best in Class!
Stephanie and Carson are amazing to work with. The clearly know their stuff when it comes to EBikes. Also, they communicate with you every step of the way.
Great service and response
Great customer service! Didn’t have to wait long for my bike to be serviced.
We bought 2 E-Bike Cruisers. We love them. They are great for hitting the trails. We also bought a bike rack for our car and it's great. We took our first trip outside of Florida and brought our bikes. Wonderful trip.
Glenn, Tom and Collin were wonderful to deal with. Very knowledgeable and helpful.
I highly recommend Island Life Bikes in World Golf Village.
The customer service was outstanding! Friendly, and very helpful!
Stepanie is wonderful!!!
I like the Troxus brand of e-bikes.
This shop is amazing. I dropped my E bike off with what I feared would be a very expensive repair. I assumed they would have to order parts and it would take some time to get back. The day I dropped it off they took in 10 other bikes. But to my surprise they had the bike repairs completed within days and it cost less than I ever could have imagined. I thought the art of. customer service was lost art, but not with this group. Its all about customer service. They gave me a number that I could text and they would text me with the quote. These guys take customer service to a whole new level. I can only imagine how they treat customers that actually buy their bikes from their shop
We just moved to Jacksonville and have found our forever bike shop.
Thank you for being honest, trustworthy, and reliable.
Always greeted by name. EVERONE is willing to help. Put product on most with no extra charge
They were through evaluating my bicycles and preformed the necessary repairs and service in a timely manner. My bikes look brand new.
Really nice ppl willing to help.