Customer Testimonials
Automatic delivery
Customer service is excellent! Extremely courteous and always quick responses.
I get my automatic deliveries in the nick of time Never had any problems Good service
Fast, friendly, n reasonably priced.
The service
The delivery man was very nice and remembered where the tank was at. I only get gas once a year for gas logs.
First of all, I can’t say enough good things. Jerry, who delivered our propane was so nice and professional. He is a breath of fresh air and so positive and kind even though I know how busy all of your staff has been. Randy, who is a manager, has always been so kind and helpful, as well. I had worked with him during the RB’s Gas days. When I reach out, he always answers any questions.
A great experience with your company.
Courteous delivery drivers and office personnel. Some issues with new company when I call the 800 number.
I was happy about the quick service this trip.
1. The fact that since 2006 I have never had to call the after hours hot line because I was allowed to run out of propane. Another local service allowed this to happen on three separate occasions, that is when I switched to Freeman Gas
2. The budget payment plan allows me to budget pay throughout the year, instead of getting hit with a larger payment in winter when more gas is used.
3 I never have to call for a fill. The service of auto fill keeps my tank monitored and fills as necessary.
Good communication
Delivery man was very polite and knowledgeable. Thank you very much.
Your service is courteous and professional.
Bill Swann
Great service
Have used for decades. Original local supplier however; was devastated by hurricane & did not return to business presently. Set up to monitor since I am away at times to insure adequate gas supply in tank.
Unbeknown to us, our propane tank started leaking and ran out of propane before a recent cold streak. Freeman was able to come out to refill just before the weather turned especially bad. Landon was especially helpful as he was somehow able to come out after the tank was refilled and diagnose and resolve the leak the day it was refilled. The service person that refilled the tank, Robbie) was also incredibly helpful and found the leak upon refilling. They were all very helpful to us and we will use their services going forward due to this interaction.
Freeman is reliable and always delivers on time, and the customer service is consistently great!
Came to refill in timely manner and price is fair.
Friendly and responsive
Your delivery men were polite and professional given that they were dealing with major issues 12 hrs before a major ice storm! Highly recommend them!
Your services were great when I got to speak to someone in person. I called and was on hold for 34 minutes so I drove to the Hendersonville office and spoke with a very nice lady who helped me. You also were able to fill my tank up for my house generator before the ice storm which meant so much to me and my family.
Everyone we've dealt with at Freeman has been great from the office staff, the guys that installed our tank and gas logs, and the delivery drivers. We just returned from a trip 3 days ago, right before the big ice storm that's about to hit. Our tank was low, so I placed an order online not expecting to get it until after the storm had passed and the roads were clear again. To our surprise, the truck pulled up very late the next day (yesterday) to deliver our order and the driver was as nice and friendly as everyone else we had contact with over the years.
We were so happy to receive the gas we ordered ahead of the storm. The men that delivered were nice & courteous! Thank you!
Friendly driver. Followed through like they said they would with the timely delivery.
They went above and beyond to get us filled up with gas in preparation for the upcoming ice storm. The delivery driver did not get here until 7:30 PM and still got us filled. I highly recommend them. Great customer service.
I like the local employees. They are friendly and helpful
Very reliable, professional propane business… have been a customer over 20 years. Would recommend their services to others!
customer service and auto refill services
easy to place order and delivery time is not too long of a wait.
Nice people to work with and good prices on gas. Everyone is friendly and helpful. They are on time and text ahead to let us know when they are going to be at our house with the gars