Downeast Energy
283 Whitten Road
Hallowell
ME 04347
United States

Customer Testimonials

Report a concern   August 27, 2025 — Rated 10 out of 10 by L.K.B. Downeast Energy
What do you like about our products and services?

I had prompt response and excellent service for the problem that I called about. Everyone that I spoke to was pleasant and helpful.

Report a concern   August 26, 2025 — Rated 10 out of 10 by R.C. Downeast Energy
What do you like about our products and services?

The service

Report a concern   August 4, 2025 — Rated 10 out of 10 by C.A.B.H. Downeast Energy
What do you like about our products and services?

Promptness of service

Report a concern   August 4, 2025 — Rated 10 out of 10 by K.M. Downeast Energy
What do you like about our products and services?

The service is excellent! Hank and Nick always do a great job and they come when they say they will. They have really good attitudes and expertise

Report a concern   July 31, 2025 — Rated 10 out of 10 by Robert & Ann Turcotte Downeast Energy
What do you like about our products and services?

punctual for deliveries and courteous staff

Report a concern   July 25, 2025 — Rated 10 out of 10 by G.J.F. Downeast Energy
What do you like about our products and services?

I love that the folks I talk to for customer service are local to me!

Report a concern   July 19, 2025 — Rated 9 out of 10 by I.M. Downeast Energy
What do you like about our products and services?

Quick response to phone inquiries or requests.

Report a concern   July 5, 2025 — Rated 10 out of 10 by D.W. Downeast Energy
What do you like about our products and services?

Very helpful and prompt service.

Report a concern   June 25, 2025 — Rated 10 out of 10 by Dana Lovell Downeast Energy
What do you like about our products and services?

Fast, reliable and knowledgeable service!!

Report a concern   June 23, 2025 — Rated 10 out of 10 by H.A.J.P. Downeast Energy
What do you like about our products and services?

Everything

Report a concern   June 21, 2025 — Rated 10 out of 10 by Z.T. Downeast Energy
What do you like about our products and services?

I was most happy about my delivery driver and his friendliness and courtesy as well as his education to me as I had not dealt with Propane before.

Report a concern   June 13, 2025 — Rated 10 out of 10 by G.D. Downeast Energy
What do you like about our products and services?

Setting up service.....was fast and easy! Had a tank and all hooked up within 3 days of initial phone call. All staff were helpful and gracious.

Report a concern   June 12, 2025 — Rated 10 out of 10 by C.S. Downeast Energy
What do you like about our products and services?

It's nice to talk to your CSR. It's like they really listen and care about you and what's going on with you and willing to work with you. The delivery guys are always pleasant to talk to when they come fill the tank.

Report a concern   May 28, 2025 — Rated 9 out of 10 by S.D. Downeast Energy
What do you like about our products and services?

The company responds quickly. Repairmen are polite.

Report a concern   May 25, 2025 — Rated 10 out of 10 by Craig Giles Downeast Energy
What do you like about our products and services?

Your people have been prompt, courteous, efficient and informative. I would highly recommend your services to anybody.

Report a concern   May 25, 2025 — Rated 10 out of 10 by C.K. Downeast Energy
What do you like about our products and services?

Timely response

Report a concern   May 19, 2025 — Rated 10 out of 10 by R.T. Downeast Energy
What do you like about our products and services?

Service folks are great 👍

Report a concern   May 18, 2025 — Rated 10 out of 10 by Roxanne and Mike Cummings Downeast Energy
What do you like about our products and services?

I like the customer service aspect, and whenever I have thought about leaving because I found a better price you were able to match the price I found which made me happy because I like the dependency you provide.

Report a concern   May 18, 2025 — Rated 10 out of 10 by P.R.L. Downeast Energy
What do you like about our products and services?

Automatic delivery when tanks are low with automatic payment

Report a concern   May 7, 2025 — Rated 10 out of 10 by R.C. Downeast Energy
What do you like about our products and services?

Excellent service: responsive, fairly priced.

Report a concern   May 5, 2025 — Rated 10 out of 10 by K.G. Downeast Energy
What do you like about our products and services?

Helpful and friendly folks on the phone and on service calls.

Report a concern   April 30, 2025 — Rated 10 out of 10 by Ernie Young Downeast Energy
What do you like about our products and services?

There is nobody any nicer and polite than Hank Elkins. He is a great asset to your company.

Report a concern   April 29, 2025 — Rated 9 out of 10 by M.A.B.D. Downeast Energy
What do you like about our products and services?

auto delivery

Report a concern   April 27, 2025 — Rated 10 out of 10 by Donna Ptak Downeast Energy
What do you like about our products and services?

Timely service.

Report a concern   April 21, 2025 — Rated 9 out of 10 by Paula Miller Downeast Energy
What do you like about our products and services?

Great company. Great service

Report a concern   April 18, 2025 — Rated 10 out of 10 by Mark Witham Downeast Energy
What do you like about our products and services?

When I call for service or delivery, I feel I am important, often getting the impression I am their only customer; but I know better, given the reputation and experience of my neighbors.

Report a concern   March 27, 2025 — Rated 10 out of 10 by M.C. Downeast Energy
What do you like about our products and services?

Friendly customer service member and helpful in trying to get a delivery to us ASAP.

Report a concern   March 16, 2025 — Rated 10 out of 10 by A.M.S. Downeast Energy
What do you like about our products and services?

Professional, friendly service!

Report a concern   March 4, 2025 — Rated 10 out of 10 by M.C. Downeast Energy
What do you like about our products and services?

The company offers the pricing, services and customer service that are important to me.

Report a concern   March 2, 2025 — Rated 10 out of 10 by Gary Cyr Downeast Energy
What do you like about our products and services?

Your service is the best, from the office staff, to the delivery folks, to the service crew.
Your people are fast, efficient, and courteous.


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