Customer Testimonials
good price and terrific customer service. from setting the account up to scheduling and installing my tanks the experience has been a breeze on my end. everyone had been so polite and helpful, got set up in a very timely manner too
The website is fairly easy to navigate and locate what one needs. The customer service, when needed, works well, as it is easy to get a hold of a human, which is important in the world of "other-than-humans". :)
I have local service people that care and respond to my concerns and issues, like the real people that they are. I’ve been with Downeast Energy for three years now, and happily have the same four - go to employees to interact with that I have had since day one. I hope they never leave!
We had a rough start with the Sales Rep but everyone else has been fantastic. We haven't had any issues since the very beginning.
Customer service is excellent.
Excellent customer service.
No hassle delivery, and good response foe service
very helpful staff. quick response to questions, service call, etc.
Very reliable. They have moved my tanks a bunch of times. Fair prices.
After many years, The service and speed of response are golden. I am no a fan of the new automated (robot) phone tree, but…
The local employees
Good service
I failed to deal with the pre-buy for heating oil at the appropriate time. Your people assisted me to do a pre-buy at a later time. We have been your customers for 25 years, and I appreciate that you were willing to provide an exception to us and to assist us in getting the pre-buy price. Thank you.
We have had a very long relationship, and I cannot even think of one problem that has ever surfaced. Your pricing has always been very fair and the service has been excellent.
Personal service by the people I have dealt with has ben FABOLOUS!!!
Good company; fair pricing and personable office and repair crew.
Excelent work crew, very efficient and on schedule.
Kind , courteous and knowledgeable associates in the office,
Professional, knowledgeable and considerate licenced technician.
Very prompt to respond when I needed a delivery!
We are new to Superior Plus, but the customer service so far has been very good and the initial discount for propane is nice.
The delivery man, Matthew, is professional, helpful, pleasant, and kind
Willing to work with us. Your delivery service has improved. We used to wait over a week during the summer months thank you.
Reliable. Always notifies me when my tank needs filling. Makes safety a priority.
The service and techs
The delivery people are friendly and polite. They have thanked me in the past for keeping a path shoveled in the winter and once gave me a coupon for several dollars off on the delivery. They always answer any questions I have. It is nice to see the same faces doing the delivery.
Thank you
Great service and liberal payment terms.
Service is always good and professional.
Easy to work with.
Regular refills
Straight forward billing
Good product, excellent delivery person.
Reliable friendly service