Customer Testimonials
Good service
I failed to deal with the pre-buy for heating oil at the appropriate time. Your people assisted me to do a pre-buy at a later time. We have been your customers for 25 years, and I appreciate that you were willing to provide an exception to us and to assist us in getting the pre-buy price. Thank you.
We have had a very long relationship, and I cannot even think of one problem that has ever surfaced. Your pricing has always been very fair and the service has been excellent.
Personal service by the people I have dealt with has ben FABOLOUS!!!
Good company; fair pricing and personable office and repair crew.
Excelent work crew, very efficient and on schedule.
Kind , courteous and knowledgeable associates in the office,
Professional, knowledgeable and considerate licenced technician.
Very prompt to respond when I needed a delivery!
We are new to Superior Plus, but the customer service so far has been very good and the initial discount for propane is nice.
The delivery man, Matthew, is professional, helpful, pleasant, and kind
Willing to work with us. Your delivery service has improved. We used to wait over a week during the summer months thank you.
Reliable. Always notifies me when my tank needs filling. Makes safety a priority.
The service and techs
The delivery people are friendly and polite. They have thanked me in the past for keeping a path shoveled in the winter and once gave me a coupon for several dollars off on the delivery. They always answer any questions I have. It is nice to see the same faces doing the delivery.
Thank you
Great service and liberal payment terms.
Service is always good and professional.
Easy to work with.
Regular refills
Straight forward billing
Good product, excellent delivery person.
Very prompt always got my auto deliveries just love this company and prices can't be beat
On time and great price on propane
I always get great prices and convenience of service from your business
Representatives who come to our home are great people.
Easy to reach by phone = appt to fill is easy to arrange
You have been very helpful and responsive. I appreciate not having to worry about fuel deliveries - especially this past fall and winter.
price and service
I like to know that if I run out of oil, no matter what time day or night, they will come and fill me up because of my monthly plan that I pay. I have also received very prompt service if I have any issues! I feel so blessed to have the technicians that have come promptly when needed!
The customer service from start to finish is incredible. Everyone is well trained and make you feel comfortable and safe in a time of need. I would recommend them to everyone.
Downeast is very responsive to requests and emergencies. Their employees are thoughtful and thorough. I've been SUPER happy with every interaction.
We appreciate the monitored refill program, especially when we are traveling.
The local employees