Customer Testimonials

Courteous, prompt service. Delivery made in timely manner.

I’m extremely pleased with your service since I started with you three years ago.

I have had service with these people for several years and when I call, they deliver. I have been ordering K1 and now I have added propane this year.

We have a good service from Dean, our propane station maintenance supervisor from DownEast Energy. We also like the way that we can talk to real persons when we call.

Friendly reliable timely

I like the monitor device to ensure I get a fill when needed. Delivery is quiet and professional.

Timely

Organized

We have received reliable service and in a timely manner -- like oil and propane deliveries. We have been satisfied with the maintenance to our furnace and oil tank. Wanda in the Windham office has been great to work with over the years. Good customer service and pleasant.

Very prompt service

You are consistant keeping my propane full. Thank you.

We have done business with this company for a long time and it has always been a good relationship.

Always dependable

Downeast is great! Love their online service, website is easy to navigate and online bill pay is convenient!

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Good, fast and knowledgable service from the office and technicians.

I get my propain with calling to secure a time for delivery.

We have been a Downeast customer for many years, probably close to 30 years. In all those years, we have never run out of oil. Very reliable.

Timely deliveries. Good prices. 30 days to pay is convenient for older customers.
A suggestion

discount for elderly customers in social security would be most welcome-our checks do not stretch very far these days with costs skyrocketing on everything.
Choosing to stay warm or eating is a difficult choice

Very effecient customer service

Service was very timely

Always helpful and prompt service when needed!

Good morning! Thanks for the prompt delivery to our cottage at 13 South Beach Road, Frye Island. Could you please send me the invoice again so that I can pay you? I think I must of accidentally deleted it! Email address removed

All of your techs were great. I spoke to them in length about your tanks and services. All very polite and knowledgeable.

Always available to answer questions. Friendly and hard working staff.

Been a customer for 30 plus years. Good people, good service. Keep up the good work!

Always very helpful and courteous. Service is always prompt.

Great guys to deal with! Now your mark up on black iron pipe is insane, charging almost 4 times what I could have went and got it for is a bit much, but the installers were amazing!

Pre buy programs and automatic delivery makes managing fuel levels easy

Reliable, helpful, and they keep my tanks filled. I am very pleased with Downeast Energy.