Customer Testimonials

New customer this year. I'll let ya'll know in six months.

Attentive and proactive, great pricing and friendly customer service

Thank you for delivering our K-1 heating oil. I didn’t know what day you would be coming, but I am relieved that we now have K-1.

I have used Downeast for my heating fuel and boiler check up for many years . They have always been reliable.

Need propane this week. Great service from the installation

Excellent service.

Service is on time and without a hassle.

I like that you can remotely monitor the volume of fuel we have remaining at the house

Very dependable! Great customer service

The delivery person was kind and
Considerate.

Always on time auto deliveries! Have never run out of fuel oil!!

This last year I have been a Down East customer, and have been very satisfied with the delivery service. I never ran out of fuel, and the always delivered when I requested fuel. Most definitely will stay with them.

Quick response.

seasoned employees who are polite and efficient... and reliability.

It seems like you are offering very competitive propane pricing. Your installation (tanks) people were very polite and knowledgeable. Overall? It has been a great experience so far.

GOOD SERVICE

You take care of problems well!
You also respond promptly !

We are plain-jane customers...we buy our propane with your prepay program and you deliver it ;-)
When we did have an issue smelling propane outside, your team was very quick to respond to correct the problem.
Would we recommend you? Absolutely

Downeast Energy has been very reliable. Even when others were complaining about issues, we had no disruption in our automatic delivery.

We have used Downeast Energy for our propane heating needs for six years. Service has been reliable.

Immediate assistance in an emergency.

SERVICE TECHNOCIAN WAS VERY KNOWLEDGEABLE AND COURTEOUS

Reliable oil deliveries and competent and timely repairs when needed.

Qualified service technicians

TIMELY FILL UPS

Friendly customer service and delivery service, and prompt maintenance services. Thank you for your business.

We recognize that there were many complaints about your service over the winter. There was one time when we were very low on propane and were concerned. We heat with propane, have a propane stove, a fireplace as well as our generator being fueled by propane. We did get a delivery but it was a bit later than we felt comfortable with. We do believe that you have stepped up your service to make your customers feel more comfortable. We like how you have added the feature to your website to request delivery for monitored delivery customers. It was a tough winter in many respects and we think you have responded appropriately!

I have been happy with your services. I have been with Downeast since 1993.

Great lock in price. Go on line for a delivery and the tank is filled shortly thereafter.

So far with Superior things have been okay
Horror stories with other companies hopefully don’t have an impact on how Superior does business