Downeast Energy
86 Pleasant Hill Rd
Scarborough
Maine 04074
United States

Customer Testimonials

Report a concern   November 11, 2025 — Rated 10 out of 10 by K.K. Downeast Energy
What do you like about our products and services?

Prompt and professional

Report a concern   November 10, 2025 — Rated 10 out of 10 by G.F. Downeast Energy
What do you like about our products and services?

Auto delivery and reliability! Have never run out of home heating fuel!

Report a concern   November 9, 2025 — Rated 9 out of 10 by R.D. Downeast Energy
What do you like about our products and services?

Full service

Report a concern   November 9, 2025 — Rated 10 out of 10 by S.L.R.E. Downeast Energy
What do you like about our products and services?

service is excellent.

Report a concern   November 8, 2025 — Rated 9 out of 10 by C.L. Downeast Energy
What do you like about our products and services?

I’ve worked with Wanda for years, she is your best asset, that’s all I need to say!

Report a concern   November 7, 2025 — Rated 10 out of 10 by L.D. Downeast Energy
What do you like about our products and services?

need more csr's

Report a concern   November 6, 2025 — Rated 10 out of 10 by R.L. Downeast Energy
What do you like about our products and services?

Great service- always on top of clients needs!

Report a concern   November 6, 2025 — Rated 9 out of 10 by J.M. Downeast Energy
What do you like about our products and services?

Good service and prompt delivery above expectations.

Report a concern   November 5, 2025 — Rated 10 out of 10 by T.A. Downeast Energy
What do you like about our products and services?

Price

Report a concern   November 5, 2025 — Rated 10 out of 10 by G.A.L.M. Downeast Energy
What do you like about our products and services?

I've always found the office people very pleasant to work with and the delivery guys have always been very professional.

Report a concern   November 4, 2025 — Rated 10 out of 10 by D.S. Downeast Energy
What do you like about our products and services?

Delivery person is alway very nice and does a great job.

Report a concern   November 2, 2025 — Rated 10 out of 10 by K.S. Downeast Energy
What do you like about our products and services?

You guys keep our fuel tank full! Now that we're too old to burn wood, you keep us warm!

Report a concern   November 2, 2025 — Rated 9 out of 10 by K.H. Downeast Energy
What do you like about our products and services?

I want to give a 10 rating to Amy for THE INCREDIBLE help with our latest propane delivery, but a 9 overall because of the minimum fuel delivery requirements and service fee charge if minimum is not met.

Report a concern   November 1, 2025 — Rated 10 out of 10 by S.M. Downeast Energy
What do you like about our products and services?

No worry on my end. Deliveries made when needed

Report a concern   October 30, 2025 — Rated 10 out of 10 by Stanley and Janet Murphy Downeast Energy
What do you like about our products and services?

I am very happy with their service. They have my id number on file and know that we use K-1. They always respond within a week to get my delivery.

Report a concern   October 29, 2025 — Rated 10 out of 10 by Douglass Mayberry Downeast Energy
What do you like about our products and services?

Being new to the area, I had no idea about how the house we just bought received fuel. They assisted with inspecting the propane tank, gas piping system, appliances, and the overall system evaluation. Thank you for the service!

Rusty

Report a concern   October 29, 2025 — Rated 10 out of 10 by P.I. Downeast Energy
What do you like about our products and services?

-

Report a concern   October 28, 2025 — Rated 10 out of 10 by R.M. Downeast Energy
What do you like about our products and services?

Dependable

Report a concern   October 28, 2025 — Rated 10 out of 10 by D.B.A.T.D.J. Downeast Energy
What do you like about our products and services?

Always on time and great customer service

Report a concern   October 25, 2025 — Rated 10 out of 10 by William Bohn Downeast Energy
What do you like about our products and services?

Easy on line ordering followed by prompt delivery of propane.

Report a concern   October 24, 2025 — Rated 10 out of 10 by B.A. Downeast Energy
What do you like about our products and services?

Always great customer service

Report a concern   October 24, 2025 — Rated 9 out of 10 by Tiffanie Blye Downeast Energy
What do you like about our products and services?

I like the automatic delivery. I don’t know the first thing about reading my tanks. I appreciate they fill them when they somehow know they need it.

Report a concern   October 24, 2025 — Rated 9 out of 10 by Joseph Stella Downeast Energy
What do you like about our products and services?

Flexibility

Report a concern   October 21, 2025 — Rated 10 out of 10 by Bruce Herbig Downeast Energy
What do you like about our products and services?

We have been customers since Don Rich about 43 years ago. Have always been more than happy with their service.

Report a concern   October 21, 2025 — Rated 9 out of 10 by E.L. Downeast Energy
What do you like about our products and services?

You keep track of when we might need propane and deliver it without our needing to make inquiries or give reminders.

Report a concern   October 18, 2025 — Rated 10 out of 10 by J.W.G. Downeast Energy
What do you like about our products and services?

Reliability.

Report a concern   October 17, 2025 — Rated 10 out of 10 by Carl and Kathy Sweezey Downeast Energy
What do you like about our products and services?

You keep it priced right and keep it simple

Report a concern   October 17, 2025 — Rated 10 out of 10 by J.A.B.S. Downeast Energy
What do you like about our products and services?

Friendly & knowledgeable staff. Great customer service.

Report a concern   October 15, 2025 — Rated 10 out of 10 by John Nardi Downeast Energy
What do you like about our products and services?

customer service is better than most when I have to visit the Windham, ME location.
Your price of propane is higher than it should be though. I even signed up for a savings plan with automatic payments but you still are not as competitive as others.

Report a concern   October 15, 2025 — Rated 10 out of 10 by B.G. Downeast Energy
What do you like about our products and services?

Downeast Energy has been very faithful over the years delivering our home propane.
When we've needed service, the company has responded in a very timely manner.


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