Customer Testimonials

fast response/delivery

I like that there is an online portal. What I don't like is we have multiply sub accounts and I can't figure out which account is which.

The delivery drivers are always friendly.

Thanks for the $35 discount.

We are happy with the service that you provide and when in need right away you come ASAP Thank you

Thank you.

When I was worried about running out of propane because of my 7 mo old baby and we were running on a generator because of the power outage, they came the next day. I’m so thankful for being able to rely on them and have the peace of mind that they are there when you need them!

Very prompt service!

Very responsive to requests

Prompt and professional service

On time delivery. Competitive prices. Friendly, professional staff, especially Wanda.

Courteous, friendly staff and on time delivery.

We lost power during recent storm. We do run a whole house generator, but we did not have a significant amount of fuel. We expected to be out of power for a number of days as usually happens in a storm of the nature. When I contacted the office to get a delivery of propane, they indicated that they prioritized homes with generators. Sure enough delivery was made next day, which provided us with significant relief

Wanda, Rainey… these ladies are always there to help.

good service, fair price.

The men doing the installing were polite and professional. No complaints.

Tech came here did a very good job

Service

Ever since we installed our Veisman heating system Downeast has been spot on with service and propane deliveris

Service is always available

I would like to send a big thank you to your technician Colton Seal. I had some boiler issues last week and after a very bad experience with another company on Monday he was so great. He was polite, thorough, communicated really well, and fixed two issues to full satisfaction. Thank you!

I appreciate your ability to monitor my tank status, and keep me supplied without my being involved. I did a price check and found you are competitive.

consistent
reliable

Speedy response to request for fuel.

They monitor my usage and deliver on time.

Downeast Energy has always been reliable, dependable, professional, friendly and price competitive. We have been customers for over 25 years and have always been completely satisfied with Downeast Energy.

So glad that Julie from the Windham office was able to help me sort out the prepaid plan on my account that didn't show up after the new computer program was put in earlier this year.

You send out monthly statements

I’ve been with Down East for more than 20 years. They have been reliable and fair with us.

Wanda