Customer Testimonials

Very quick service, thanks!

Great fast service! Friendly delivery men!

Good Service. Customer Service Reos are always friendly and helpful. Deliveries are within specified time.

Services have improved over the past year. Using the website to order product and monitor account is easy and accurate. We are very pleased with the improvements made.

Service tech was great! Filled the tank fast! Happy customer!

Reliability of service and product delivery. Friendly drivers.

You always make sure we have the propane we need without chasing you

Besides working with me in negotiating a fair lock-in propane price for the 2026/2027 season, they're deliveries are always on time. Very nice people to deal with.

I find these services excellent! Everyone is helpful and very courteous when contacted. I have never had any issues with the company and am sure I will not in the future.

Great service great people

Great customer service on the phone and prompt delivery.

Very good service along with your pricing is excellent. I’m a handicap person and on a fixed income and have a hard time this time of year specially. Thank you so much.

Easy to talk to a human

Easy to order online

Always available and prompt. I have a boiler contract and Downeast responded in the middle of the night for an emergency

Your service people who removed my extra tank were professional and friendly. They taught me a few things about my current system to provide safety. The head technician was especially vigilant as he tested the system to his satisfaction.

The following day I called for a refill together prepared for winter. The delivery was made within a few days and I was notified via email regarding details of the delivery within 24 hours.

I am very, very pleased with your exceptional service and attention to details in order to insure safety.

Allen Shank
Windham

Prompt service

I’ve had you out for service on my oil tanks and for oil delivery. Always on time, always professional. Payment is easy, we do it online.

New customer this year. I'll let ya'll know in six months.

Attentive and proactive, great pricing and friendly customer service

Thank you for delivering our K-1 heating oil. I didn’t know what day you would be coming, but I am relieved that we now have K-1.

I have used Downeast for my heating fuel and boiler check up for many years . They have always been reliable.

Need propane this week. Great service from the installation

Excellent service.

Service is on time and without a hassle.

I like that you can remotely monitor the volume of fuel we have remaining at the house

Very dependable! Great customer service

The delivery person was kind and
Considerate.

Always on time auto deliveries! Have never run out of fuel oil!!

This last year I have been a Down East customer, and have been very satisfied with the delivery service. I never ran out of fuel, and the always delivered when I requested fuel. Most definitely will stay with them.