Customer Testimonials
You took steps to make things more efficient. I appreciate companies that always look to improve. Hats off to you.
Mountain City crew especially Gary have been there whenever we have issues. Do there best to respond on a very timely basis
Prompt service, and a local office
Hometown people friendly no complaints about service
Friendly service. Driver is willing to drive up our road!
Office personnel helpful.
Mark, Gary, Emily and Lisa are ALWAYS friendly, informative and helpful! I really appreciate everything they (and others I've forgotten by name oops) done for us since we bought our home in March 2020, from inspecting and teaching me how to safely operatte our two fireplaces, to propane delivery, and the few repairs we've needed. Great folks, and always available by phone or in person!
Always come fill up my tank in a timely fashion
Excellent customer service!
You're there when I need you
The local staff is great and the service is great.
The only negative is like everything else these days, the rising costs.
Freeman Gas has always been perfect to work with since I moved to Mountain City. Management and staff are great to work with, and I love the web-based view of my account.
The people
Prices are fair. The person who makes our deliveries is excellent.
Automatic fill and automatic draft payment.
Personal interactions
The staff in the office is always courteous and helpful.
Friendly and efficient office personnel. The delivery drivers are professional and courteous. The manager is always available to answer any questions/concerns. If not for your local office personnel and great service I would be with another company to source my propane.
Tank fill went smoothly
Very good, efficient service and friendly and professional drivers
Prompt service. When needed. Friendly workers. Good job.
The people
Great people running the show here! Every employee should be commended for the
service and communication with clients, would not even think of switching, please do
not change a thing!
Name removed
Thorough and professional
I would definitely recommend the only thing I have to complain about is getting a delivery in July when not expecting cause the weather is definitely not cold better to be prepared tho but I didn’t have the funds at the moment with summer/beach trip ect. But that’s my only complaint and on top the almost 300 die the 65 for the rental of tank is due right around the corner
Your employees always seem competent. Could be a little friendlier.
I can call to get gas and within a week or less I have gas staff is always apprective of my business with you polite and professional
The service technicians who came to my house to run the propane line for my new propane fireplace were very knowledgeable and courteous. They did their job quickly but thoroughly.
Great service