Customer Testimonials
Efficient
Prompt service. Text beforehand.
Automatic shipments
I recently needed assistance with the pilot light on my fireplace not working. Your technician, Sean (or Shawn) came to my mountain home in a timely manner. He addressed the the issue efficiently and quickly.
Thank you!
A very Dependable company, and if you’re able to make monthly payments, which is great
Your people they’re awesome!!!
The professionalism of Tony and Leslie. And the installers
Budget plan. Local office. Deliveries based on usage estimates. Phone response needs some work but online service is very good.
Your initial onboarding of a new client is not good at all. Thankfully, you have two people, Bonnie & Tony who were very helpful.
The personnel who deliver the gas to our property!
You alert me when you schedule service and you promptly send the bill.
You have always been professional and consistent with your services.
Thank you.
Good service, like the new route program so we do not have to worry about running out of gas going forward, the way it used to be.
Tony Swift always makes sure that everything is completed to the customers satisfaction. All the folks are good to deal with.
Just efficient!!!
I know our lane is challenging but your drivers perform wonderfully. And you anticipated our delivery need—so important to do during good weather as our lane becomes impassable during snow events. Thanks, you’re the best!
I use Freeman Gas for my vacation home and have automatic delivery service which I like and have never run out of propane I also like being able to pay for propane over time with monthly payments
We have had a Freeman Gas account since 1996 with no problems. We would highly recommend Freeman Gas to anyone needing this service.
That you read individual tank amounts and allow for tank refills! Thanks!
Very helpful when I call.
Auto refill/delivery. Don’t need to call for LP tank refills. No worries about ability to stay warm during cold winter weather.
The office staff in Banner Elk is courteous and professional and always willing to help. They will go out of their way to please the customer. I have always recommended Freeman to anyone looking for a propane company.
I have been with Freeman Gas/ Superior since 1997.
Any problems I have had were taken care of quickly. 🙂
I really like the new almost instant online updates!
They proactively help me manage my propane tank. The on line billing and payments are very easy. Will likely use them for heater replacements in the future.
Reliability and affordability
Timely service, very responsive
Dependable and reliable!
Always keeps our tank full at a good price!

.