Customer Testimonials
Our service professional was very kind and informative.
very good refill service
You maintain our \products and put the charge on my account which i pay. You are easy to work with. I can trust you..
Very patient & kind & professional technician….
Very reliable service
People personnel are always a cut above just people who do their jobs, they make you feel as though you are the most important function they have to deal with that day. The attention to detail, while completing their mission is paramount; And keeping your safety at the forefront is not compromised.
Additionally, the same folks that came out for evaluate the work that needed to be done were the same who came out to do the flawless installation.
Regards, and looking forward to a continued relationship.
Bruce A. Bruce
The service was exceptional. I went into the office on Thursday afternoon and they were able to schedule a service call for the next day!
Tony Swift and Tim Poteat
Always delivering in a timely manner and very kind to speak with on the phone!
Appreciate the gas fireplace maintenance provided.
The team in in Banner Elk is great. I called and told them my neighbor said they smelled gas and they dispatched someone right away.
The team filling the tank is great and I get updates when they have filled the tank.
We are happy with the results and quality of the products we received. The contractor was nice and professional.
Fast, efficient.
Local
Service and drivers!
Service and great employees
Great customer service and timing. Definitely have seen an improvement. Was told it would take 5-7 business days from the call and was only 3.
Friendly staff
Fair prices
The people and service has been outstanding.
They hoe beyond the scope of work to make sure the home is safe.
This team is the definition of customer service. No, seriously! Such a nice staff.
Seamless delivery always!
they notify me when they will arrive and are on time.
Customer Service is great.
Very knowledgeable technician
Great service.
Easy and convenient!
Reliable service, always.
Very nice and prompt people

Recent interactions have been back to exceptional quality and professionalism. We also realized that since we are in BE year round, we would benefit from. A twice year delivery rather than a one time. To keep us topped off.
Thank you so much!