Customer Testimonials
Very quick to respond. Nice, professional service!!
I am pleased to see that the current invoice clearly reflects that, since I have a pre-buy account, that I do not need to pay the invoice I just received for my most recent tank fill.
This is a HUGE improvement over prior invoices that did not address my pre-buy status at all.
I recently had gas logs and a tankless hot water heater installed. Jenny was super helpful on the front end while Tony answered all my questions about which products would be right for me. The install guys were very nice, efficient and professional. They took care while working in the house. I highly recommend Freeman Gas! This is our second time using Freeman and I am a very satisfied customer!
Thanks for all you do!
Always friendly when you call in and ask questions.
Thanks!
Your willingness to help in cases of unusual needs. I've been dealing with your office in Foscoe and they've been very helpful. I want to thank them, especially the driver! But what I DON'T like is your phone-answering chain of places to choose from. Can you simplify it?
Happy
Your customer service at our mountain location is GREAT!
Friendly staff, prompt, great customer service…. Foscoe office
Great customer service! Promotional discounts are appreciated!
Convenience
Good service and delivered in emergency on a Sunday.
Your people are always easy to reach and follow up by appropriate employees is prompt. Thank you.
I've always had quick service when I needed a fill-up between regular visits.
Good service, great customer service
Everyone at Freeman is very friendly and courteous. The staff are always happy to help with whatever issues or concerns I have.
The Technicians are amazing. In spite of the cold weather, they always get out and do the job. Ensuring we are constantly up and running.
Can't ask for a better team of professionals.
Thank You,
Joe C.
You never let me run out of gas!! No worries!
You are responsive and organized
Enjoyed working with Tony at the Banner Elk store for sizing my gas logs and tank-less waterheater.
Keep full service
I like the regular service of filling my tank before it runs empty! Cold country demands my heat to be regular and safe.
Prompt service request, professionalism and pleasant customer service
I appreciate the automatic visits to fill the tank without me calling to schedule a time
Great service
friendly staff
You guys are responsive! And very easy to deal with. Thank you!
We appreciate Freeman's flexibility to deliver in poor weather and navigating a steep hill in the process. The driver/deliverer was very friendly and provided suggestions for how to help expedite future deliveries as well.
Good service. You keep my tanks filled and the price is right. Easy to pay bills, etc. Keep up the good work.

Great service!