Customer Testimonials
Prompt response in an emergency. Checking the home and reigniting anything that may have gone out during the emergency. The capable and polite driver/technician.
Rev. Chris Faulconer
Service is excellent!!!
Fast service. Courteous office and delivery staff. A completely dependable company for a homeowner's needs.
Propane costs are a bit high but service is excellent
You know when I’m low and you arrive. Drivers are so friendly and office staff is awesome! Thank you for everything you do.
Jana
I wish I asked for the drivers name. He was so professional, detail oriented and friendly. I have never had such a good experience with a service professional. He came prepared with his own indoor shoes as its been pretty wet outside. (who does that?!) He stayed and took the time with relighting the pilot and making sure my hot water heater was reset and properly working. He gave me lots of tips and advice. He has clearly worked with your company for many years as he clearly knew how to answer every question. I would snatch this person if I had a position for him with my company!
Your on time and not worried about running out of fuel..
Customer service on the phone is always exceptional and friendly and driver’s/ deliverers are always very professional.
You all are great and were prompt and provided the service we needed.
Thank you
Reliable, fair, and friendly service
Excellent service with friendly and professional staff.
Super great customer service.
We callled for a refill and they showed up as promised.
Delivery on time!
office staff are always very friendly when I call to have our tank refilled. The drivers are always friendly as well.
Just your overall service. Patience, response time and honesty.
Timely service.
Prompt and very efficient service
I've spoken with Very nice ladies when I call with questions. Always helpful & have answered all my questions.
Thank you for your prompt courteous service!
Pauline was wonderful to work with when I ordered my propane. The gentleman that delivered my propane was wonderful also!
Good friendly service and monitoring
Delivery man is courteous and does a great job, although prices are high.
Deliveries are always on time.
That you service us even living in a rural area!
Service is always done in a timely manner. Very nice driver!
We have been customers for years! Always prompt when needed propane delivered.
Timely responses to delivery requests are most relevant. Additionally, Western Propane's knowledgeable drivers are responsive to questions, helpful in resolving issues, and mindful of safety procedures. The WP/Superior customer finds a practical web site offering ease of navigation, along with a comprehensive selection of service and payments options.
Customer service
Very polite and professional
Friendly and helpful customer service and you actually show up for deliveries on time unlike another company on the hill that’s notoriously MIA.