Customer Testimonials
Timely and professional.
Communicative
I always get a response quickly and any problem is resolved quickly.
Great technicians and great service.
Easy ordering and payment through the app.
Excellent customer service!
Friendly service
Excellent knowledgeable technicians. We are happy customers since 2005.
Responsive. Drivers have been careful and considerate. Customer service has been such an improvement over previous propane vendor. No more billing erros. No more ignoring requests to fix leaking n g tank, and no more delivery requests getting delivered into a neighbors tank!
Friendly delivery gentleman! ♥️👍
The propane is monitored carefully and delivered as we need it. The propane driver is friendly and efficient. We are always pleased with the service.
I love how responsive, friendly and smart the office ladies are!
My tank was empty and they got my tank filled within the hour if my call.
Another woman explained what I could do to to confirm the register was correct and she that there would still be some gas in tank on an empty reading
Great customer service on the phone and quick delivery
You always keep track of my tank level. I have never run out of propane. Also the other day my boat was blocking access to the tank and you rescheduled so I would not run out.
Great customer service!
Everybody in our neighborhood / community knows that you guys have the best prices and really excellent kind people that come and talk to us when we're looking to switch companies.
Great customer service!!
Just a BIG Thank You!
The Driver was very professional and courteous!!!
I discovered my propane was very low just before Thanksgiving (when I would have to run my oven for a long time). It was also cold and I would have liked to have run my central heating but was afraid I would end up with no gas to cook dinner. I was very happy that within a couple of hours of my request for a delivery that you arrived! Many thanks, that was a bit of a panic situation for me, but you made it all OK.
Promptness
WESTERN PROPANE HAS SERVE OUR FAMILY FOR MANY YEARS WITH SERVICE BEYOND COMPARE. GREATFUL.
Online fuel check, Consistent service.👍
The delivery person was very quick and polite. He explained everything to us .
Great service
Dependable
From request to delivery your people make the process very easy.
Just one word, OUTSTANDING
Quick, fast and friendly.

I have been happy with the service.