Customer Testimonials
Easy to work with, thank you!
everyone we deal with is extremely friendly and helpful
Your customer service team is Fabulous! Always friendly and helpful!
Love the kind people who deliver the propane.
They are almost always here on time and the driver are always very helpful and friendly
There service is very good
We had an emergency and you were out within an hour -- amazing service.
I have been a customer for 11 years. I have always used a credit card on file for payments. The most recent payment was declined because the card had expired and been replaced. I called and the very polite and efficient rep took the new card information and processed the payment and new card on file.
Helpful and kind employees
It's there when we need it.
First propane company I’ve been with that clearly communicates ways to secure a steady price for 12 months without hassle.
Excellent service
Western Propane has provided years of excellent service both domestic and commercial.
Thanks Woody
Easy to order and delivered promptly.
The staff is 100% on for customer information regarding delivery of propane. Text messages were sent and the driver called just prior to delivery. Very impressive for a modern company.
Quality and quick service.
Your people are amazing all the way from Kiki to Angelica to JOHN, who brought my tank to the guy who came and filled my tank and all of them have been so understanding
I am an amputee. I had five bones amputated out of my right foot two years ago and I don’t get around so well well I was helping JOHN clear for the tank. He said go ahead and sit down and I’ll take care of it.
Then the driver was amazing too, and Angelica’s been over the top. Nico has been over the top if I could put a 15 on a scale from one to 10 I would and I’ve got let’s see 123456 people that are gonna sign up and I sent Nico an email and copy them and they’re gonna reach out and get it taken care of. It’s gonna equate to probably 10 tanks for you guys. Thank you so much for being there.
No, headache.
On time and responsible.
professional, good customer service
They heat my water, fry my eggs and warm my house when it’s cold.
Reliable
So i was out of propane, call and they said it would be up 10 days before they can come out, but they were out in 2 to 3 days which was great got my tank filled, the driver was a very nice guy, also very polite. In all it was a great experience, thank you Western Propane.
Timely delivery and friendly and helpful drivers
Good service
Carlos is great.
Great service and nice people
Drivers are all courteous
So easy to request delivery online. I have a special request each time which is always honored. Delivery person is very friendly & efficient.
The delivery came earlier than was expecting, which is always a good thing! And Glen was great. I only wished he'd cap it off w/only 6 more gallons to get me over the 200 gallon requirement, so I'd qualify for the 10 cents discount, which I was counting on when I ordered it.