Member Testimonials
Staff are pleasant
My kid loves it and is already asking if he can go more days a week!
Front desk team members are wonderful - helpful, cheerful, kind. Special shout out to Bindi and Quincy for welcoming everyone each morning.
Love the experience of the group fitness instructors as far as walking you through each exercise, how it's targeting muscle groups, etc. Grateful for Romain's pilates classes!
Would love to see more resistance bands and range of heaviness (the full circle kind, not the ones with handles) available. They seem to disappear and I can no longer find them for some of the exercises I need for mobility and strength.
I took membership so that my kids can join stroke school. I loved their service. Loved the infrastructure. Thank you team!!
Clean and well-kept facility, great variety of classes, and wonderful instructors and friendly staff
The Y has friendly team that is very helpful. The Y makes me happy to be there.
Professional, supportive, and friendly staff.
My son was so excited every day when he got to camp
Facilty, quality of classes and instructors. Friendliness of all staff
Camp Blazing Trail was an amazing experience for my daughter, Ayva! She had the best time and came home every day excited to share everything she learned and experienced. The counselors were incredibly patient, kind, and encouraging. They truly spoke life into her by building her confidence, celebrating her strengths, and making her feel valued and included.
It’s clear that the staff genuinely care about each child and create a positive, supportive environment where kids can thrive. Thank you for making this such a memorable experience for Ayva. We can’t wait to come back next year!
The group exercise classes are superb!
Some time in the morning when I drop my son. No on ipen the door which is heavy
My son complaint about his hand hurts
My son had a fantastic week in the Butterfly group at the Taylor Y Kindercamp. He had so much fun swimming and really enjoyed the art time. The leaders were fantastic. Everything was really well organized. I’d absolutely recommend it!
Wonderful customer service
I like the variety of classes offered.
Great water Zumba class. Love that they have open pickle ball play
The caliber of instructors at this location is super, and I like the family-oriented amenities (like free coffee, and pop-up popcorn, etc).
I would prefer lane reservations in the swimming pool. It has become a bit disorganized at the pool.
Terrific staff at this location. They are friendly and helpful whenever called upon. Facilities are kept as clean as possible and repaired when the need arises. It's an older facility so repair and upgrades are needed more often than newer facilities. More amenities than some other branches that add variety for members.
Exceptional customer service
Yoga, Pilates and spin group fitness. Romain, Susan K and Susan H for the challenge and the lessons. Jasmine P in general. I wish she would teach more Pilates. She explains the poses in a more basic way and with different language from the other class leaders that is helpful to me, as I am also learning the practice and looking for more insight to do it well. Sara D has been a lovely substitute for the spin classes; I was so surprised how hard I'd worked when I checked my stats after class!
I tend to be in class with a healthy contingent of retirees and they're pretty awesome and inspirational. The mixed age groups journeying together...great! My middle school son is able to come along after completing his orientation; this benefit is probably one of the best kept secrets of the Y.
Taylor has figured out how to be welcoming to teens using the facilities independently in a way that is different, some how, from other branches. It does set it apart in our minds. SAQ class is also a hidden gem - a Saturday morning option would eliminate school conflicts.
So nice when greeted by the front desk staff!
Staff is friendly and welcoming. Instructors are friendly and motivating.
A few suggestions: Ask the instructors in cycling and aerobics/strength training classes to monitor volume of music, that is, generally turn it down. I often measure 90 decibels between music and instructor shouting into microphone. This can cause hearing damage. I wear earplugs and can still hear what instructor is saying, so no need to shout.
Please have staff reemphasize prohibition of cell phone usage in locker room. The posted signs are routinely ignored in the men’s locker room. I even encounter cell phone use in the sauna. (lso ignored is prohibition of phones on weight machines. Members who repeatedly violate the rule against cell usage in these areas should lose privileges for a period of time.
All the employees are incredible. I just got back from a deployment and was surprised to see how many employees knew my family and how kind thay all are. I haven't met a single person that wasn't super friendly or helpful!
There is no greater activity nor camp for kids that is more fun than camp blazing trails. The kids get to play outside doing adventurous things with people that enjoy being with kids. They enjoy fishing, canoeing, games, archery, bike riding, and so much more. I can’t think of anything better for the Summer!
Great classes and instructors, clean facilities.
We have lived in Kenilworth neighborhood since 1992, when Cary Taylor Y was built. We walk over daily, and our children grew up in Cary Taylor YMCA programs since 1998.
Now they are grown and gone, but we plan to bring our grandchildren to the pool and camps as they grow up.
Wife loves the fitness, yoga and strength classes. I love the weight rooms, and especially the men's steam room and sauna!
PLEASE CONTINUE to maintain both the steam room and sauna, even though they can be maintenance headaches!
The YMCA staff has continued to be WONDERFUL over the years! Recently I have enjoyed going on excursions with the THRIVE group.
We are so lucky to be part of the Cary Taylor YMCA community, thank you!!
Best regards, John Leonard and Laura Heintschel
While I really enjoy working out here, I wish the no-phone-use-on-machines policy would be enforced. It's very frustrating when people sit for 5 minutes between sets reading their phone and tying up a machine.
Taylor Family YMCA day camp is ideal for working families. My 10 year old still loves the camaraderie that comes with the Y songs, ranks, beads, camper of the day, etc. He has been content with the variety of activities indoors and outdoors.
It meant a lot to us that a counselor asked about my 11 year old who has not been to summer day camp in 2 years but used to go a ton…camp offers the opportunity for connection and meaningful relationships.
The friendships and the out door pickleball courts. It would be nice if the outdoor courts remained open til at least 8:30 pm.as it would give members who work til 5 or 6pm time to enjoy. In the past years, the outdoor court lights would cycle on at 8:00 pm and we would play until 8:30 pm. The reduction of the facility hours in the evenings are disappointing to members who aren’t able to work from home or work standard shifts that conclude at 5:30/6pm daily.
Clean environment
Friendly staff