- Phone: (320) 235-0202
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based on 294 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast & friendly.
We appreciated that the sales person spent a lot of time with us to explain the difference between various products and answered a lot of questions we had.
Rick's Cycling exhibits the type of service that confirms the reasons to "buy locally". We felt that purchasing our e-bikes locally rather than on line or from a corporate store miles away might afford the attention and service needed, we were absolutely right. Our bikes were no more expensive than the big corporate stores and personal service is a great added value.
Quick,knowledgeable, reasonable price
Strong selection of kids bikes. Great service.
Fast and friendly.
I got the bike back together, it works great, shifts beautifully.
We always appreciate the time that is taken with us. We feel well taken care of at Rick’s and appreciate having this business in our community. Thank you, Rick and staff!
Great product and friendly and helpful staff
Friendly, service oriented, going out of way to facilitate
The staff members are incredibly knowledgeable and guided the process of selecting, purchasing and registering the bike that was best for me. No pressure to buy, just information made available for me to make the best decision for myself. Thank you to Jedd for the support; I’ve wanted a bike for 15 years and now I have one!!
Quality of the product itself and direct personable service.
Jed was very knowledgeable and also very helpful!
Great service! Got the job done quickly! Loaded and unloaded the bike from my car.
took the best care of us thanks we will continue to do business with you.
Excellent service and technical advice. Friendly staff that not only knows bikes but actually rides them.
First name removed
Rick is very knowledgeable and informative. He made us feel very comfortable about our purchase decision.
I purchased a Giant Fathom 29er.. The guys got right to it, setting it up and assembling it perfectly even though they were overwhelmed with other things to be done. They were informative and answered all my questions. I have rode my Fathom every day since I purchased it. I love it! Thanks for your service
Amazing service and advice! They even helped me install my new car bike carrier!
Rick snd Jed are very knowledgeable about bicycles. They are very patient and take the time to educate one about all the features of various bikes. They are super helpful … very professional … very friendly. Their service is first class ! I would not hesitate in recommending them to anyone in this region of Minnesota.
Friendly atmosphere & very helpful!
Jed did a great job explaining the features of the different bikes. Took his time and answered all of my questions. Great service.
Knowledge, first class friendly service and education
Prompt and reasonable. Issue will be fixed properly and correct.
Brought a bike in for a spring tune up. They gave me an accurate waiting time, performed the services requested, and we're just helpful to talk with
Great service and product.
Rick did an excellent job explaining the differences between the bikes I was looking at purchasing. After choosing a bike, he gave me an in-service/demonstration on all the bikes features, how they worked and how to fix or trouble shoot problems. Fantastic customer service, honest and trustworthy!
They go the extra mile teaching how to maintain your new bike.
All of the people at Rick's Schwin are great. There willing to help you with what ever you need when you need it. There knowable about the bicycle business and know the best parts and where to get them. I trust each one of them.

I walked in and they quickly diagnosed what my bike would need for a tune up. Even though they said it might take a couple weeks, they finished in a few days. They were honest and helpful with the feedback on what I should do with my bike! Will definitely go back the next time I need a tune up!