Member Testimonials
Y! I miss always listening and responding to it's best ability.
Diverse positive atmosphere
Good equipment, clean facilities and friendly staff.
I love the group classes. There are so many great instructors and variety of classes to stay motivated.
The YMCA staff, new updated rooms and equipment
No nonsense, friendly, and clean atmosphere.
1. Great choice of classes
2 Good equipment
3. Cleanliness
4. Friendly staff
5. Location
YMCA is a great place for kids, highly recommended place
Friendly staff, versatile equipment, and continuous improvement.
I can typically get in at any time and complete a workout
That is a very friendly place
Staff is friendly and professional.
I do wish there was signage to remind folks to wipe/clean equipment when workout is completed.
Thanks to Paul for making sure equipment is working and clean.
Classes convenience instructors cleanliness
I love the classes there. They are all free and included in membership.
The staff , the way of handling kids is what I like. At the sametime, half day timings should have been retained till 2pm as was the case previously rather than 12pm.
Friendly staff and clean workout space
Friendly staff - clean facility - community environment
Just joined, but have enjoyed the Gentle Yoga class with Antonette and using the treadmill.
Nice teachers and overall offerings of exercise classes
Convenient and easy to access. Great equipment and staff.
Great customer service and support with any questions. Love this gym.
Great classes and friendly staff and members!
Very professional & patient to explain all the details. Since I’m returning customer, John was very helpful to help me to filled out all the necessary paperwork & guide me to the right classes. I feel much more comfortable to sign up for the new classes . Thank you , John!
Everyone is so nice there. The staff, the members, fellow pickleball players.
Plano Y is home away from home for me
Great management and staff who are responsive to issues and questions and questions
Very clean well kept facility with equipment in good shape
Great place to workout,clean.uptodated equipment.
My 4-year-old (5 now) attends the Preschool at Plano YMCA, and we couldn't be happier. Every day, he eagerly looks forward to spending time with his wonderful teachers, Ms. Liza and Ms. Rosa, who are caring and truly invested in the children's development.
Director Ms. Anita does an exceptional job accommodating parent requests and often steps in to care for the kids herself, demonstrating genuine involvement and responsibility.
The convenient schedule works perfectly for working parents. The well-rounded curriculum, indoor and outdoor play options, and holiday celebrations for Halloween, Thanksgiving, and Christmas create memorable experiences. We especially love how teachers capture classroom moments and share them through the Alaris App.
The post-care program maintains the same excellent level of attention and care. Overall, YMCA Plano is an outstanding place for children to learn, grow, and have fun. We highly recommend this program!
The YMCA's mission is to put Christian principles into practice through programs that build a healthy spirit, mind, and body for all, focusing on nurturing kids, promoting healthy living, and fostering social responsibility. Its core values, known as the "Four Pillars," are Caring, Honesty, Respect, and Responsibility, emphasizing integrity, concern for others, and accountability in all actions and programs.
Congratulations for achieving the above statement.
I can’t express our gratitude enough with words, so a simple thank you isn’t enough to show how glad I am to be a member of YMCA.
It's great that you give me opportunities to provide feedback. It makes me feel valued.
1. Thanks for your help with [50% off for senior citizens].
2. I really appreciate you all for your hard work.
3. You've been so helpful with [your smiles and ready to be a helping hand.]

The instructors, classes offered, proximity to my home, cleanliness, friendliness of the front desk