Member Testimonials
The people and facilities.
Friendly and very helpful
We are so pleased that the Visser Y accommodates all disabilities to your program. My son has enjoyed attending every other Tuesday during the Adaptive Fitness Class this Fall. Elizabeth is a very motivating and positive fitness instructor!
My husband wished your hours would at least be open until 9:30-10 pm on the weekdays or even later on Fridays. I know there are early birds or risers and there are fitness hours then, but we are more active in the afternoon & evening hours. He wants to continue at the Y but the hours have been very restrictive for his schedule.
Kind friendly staff…clean environment….classes l like…wonderful coffee and tea bar.
The facility is very nice. The staff is exceptionally welcoming. and helpful. The classes are really nice. I would like a very more classes. The ones we have are great. It seems like a lot of the classes are around the same time. . I do love it here.
Workers and fellow members are very friendly and helpful.
Cleanliness and variety of exercise machines. Also like hours.
We really appreciate the whole facility, the equipment and the cleanliness. it's first class and we enjoy coming.
Close to home, friendly staff, and clean!
Unlimited group fitness classes!
I love that my toddler loves the daycare. Makes my workout more enjoyable as well. I also enjoy the room with the weights and mats gives me a designated comfortable area to stretch so I don’t have to go looking for an area. Thank you YMCA
Would be better if the towel service is restored
Friendly staff , very clean
Facilities, location, and customer service
Very clean, well maintained equipment and seniors friendly.
Steam room
Location to where I was shopping, pool, basketball courts.
Very friendly atmosphere. Staff that cares.
Always greeted when I check in at the front desk. Members just love being there for their classes.
It's more low key. I like the way the layout is designed. I like the hot tub and steam room next to each other.
I love the spin classes and the weigt room. My wife enjoys water aerobics. The time for coffee and friends is good - nice tables.
I like doing aqua cardio with Laurie in the heated pool. I like Sunday yoga with Tim. I like the trivia on the white board. Every worker has been friendly. I like the lockers and family locker room.
Pools, exercise machines, and lots of parking.
Very friendly people’s and very clean facilities
Front desk staff is ALWAYS friendly and helpful which is amazing as they are the first impression on the entire facility. I also love that Visser is never "too packed". Sanitation and cleanliness are my middle name and I'm impressed at how clean the facility is and how it is constantly being cleaned while we're there! Lastly, I really admire how there are staff members walking around to help if need be;-)
Employees are friendly. Facility is generally clean. Parking is good and parking lot has been well cleared of snow and ice. Problems that get reported (burned out ceiling lights, broken/leaking shower heads, etc) are usually quickly repaired. I have found other patrons to be friendly and courteous. Coffee is still free (even though I don't drink coffee)! Sometimes I do use the hot water for tea. I have been told that free hot beverages are not available at other Y's in the Grand Rapids area.
Love the options of work out variations and classes. I choose to go to spartan Nash as it fits more my age group. I’ve been to visser a few times lately and it seems a lot warmer than other locations . I would recommend getting more fans or turning down the temp. 🙂
The staff is friendly. For the most part, things are kept clean. Lifeguards on duty & noticed to be checking things. Staff monitors workout area. Lot is always plowed
I like coming three days a week. Two days in the pool and one day in the small studio with Tammy at 8:30 a.m.
Because that class is getting bigger, I'm wondering if some schedules can be adjusted so we could use the bigger studio?

The Visser YMCA has a caring staff who have very welcoming and friendly demeanors to all, including the less mobile for which I really appreciate.
There are endless opportunities for various pieces of fitness equipment, along with many health building initiatives. I was looking for a very specific machine which I have been unable to find at most other fitness centers. until going to the Visser YMCA.
Thank you, and Gods richest blessing to the Y and their staff.
Dale
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