Member Testimonials
Employees are friendly. Facility is generally clean. Parking is good and parking lot has been well cleared of snow and ice. Problems that get reported (burned out ceiling lights, broken/leaking shower heads, etc) are usually quickly repaired. I have found other patrons to be friendly and courteous. Coffee is still free (even though I don't drink coffee)! Sometimes I do use the hot water for tea. I have been told that free hot beverages are not available at other Y's in the Grand Rapids area.
Love the options of work out variations and classes. I choose to go to spartan Nash as it fits more my age group. I’ve been to visser a few times lately and it seems a lot warmer than other locations . I would recommend getting more fans or turning down the temp. 🙂
The staff is friendly. For the most part, things are kept clean. Lifeguards on duty & noticed to be checking things. Staff monitors workout area. Lot is always plowed
I like coming three days a week. Two days in the pool and one day in the small studio with Tammy at 8:30 a.m.
Because that class is getting bigger, I'm wondering if some schedules can be adjusted so we could use the bigger studio?
Staff members are very friendly and helpful. Members are like extended family! The instructors are great.
Friendly. Clean. Staff are helpful. Love the drop in volleyball and wish they had more options!
The Group Fitness Classes!
Carol & Carrie
Jennifer
Marie
All great teachers
Love the variety of classes. Instructors are always good. Especially like the water aerobics for my arthritis. Could use an update in the women’s showers as tile looking kind of bad. Hot tubs have been down quite a bit which has been disappointing at times. Could also use a couple more recumbent bikes as they are almost always taken when we come and my husband uses those frequently but this year it has been tough to get one due to increased enrollment of people who like these.
The staff is very friendly and knowledgeable who treat me like a really good person. The lockers are spacious, and water for showers is always hot.
I belong because I enjoy and appreciate the workout experience. Staff and friends there are like welcome extended family.
Cleanliness, variety of equipment, hot tub
Everyone is so friendly!! Staff and members alike! I love the sense of community! I'm so glad I joined!! I mainly do classes. I love them. They motivate me.
Friendly employees clean facility flexible schedules
doesn't feel crowded, friendliness of staff
Our entire family has so much fun doing different things all in one place.
The access to parking lot and that i don't have to rush to my workouts so I don't have to pay for parking like at the David d hunting ymca. Wish you would closed at 10pm like the down town ymca
Clean, bright well equipped facility. Really love the step classes
Friendly
Helpful
Clean, neat, tidy
Lots of opportunities to branch out in exercising
closer to home
Volunteers to keep an eye out for you and help me settle in
Bright and Light
Very clean and the staff is friendly
My watch communicates with the treadmill which I love. I also like the warm Family and the long lap pool.
I really like the classes and instructors. A good variety of classes at convenient times.
YMCA is always tidy. Clean up crew does a great job. Enjoy the "hello" and "have a good day" when entering and leaving.
People are welcome and friendly.
I love the community I’m slowly building there and the people I’m meeting.
My 1 year old seems to enjoy the play area more so than other locations. I really like the lay out of the fitness area.
The versatile layout where you can lift, hoop, and swim all in one go. Tho please let us wear candles and stuff in the working out area, seems silly for people to get kicked out over that kind of thing
I love the family pool !!
Many options to pursue to improve movement and heath.
The lap pool! Great lifeguards, Wendy in Facilities does a marvelous job cleaning and taking care of the Women’s locker room. Merry Christmas to all!
It's location, the layout, not too big or too small, the access to gyms, variety of classes.

Front desk staff is ALWAYS friendly and helpful which is amazing as they are the first impression on the entire facility. I also love that Visser is never "too packed". Sanitation and cleanliness are my middle name and I'm impressed at how clean the facility is and how it is constantly being cleaned while we're there! Lastly, I really admire how there are staff members walking around to help if need be;-)