Customer Testimonials
Good timely service.
Seems like every question or issue takes just one call and its done. I am a new customer and how they conduct their business is refreshing.
Reliability
We especially appreciate the professional treatment we get on every level of our needs: timely deliveries, billing department and website usage. Everyone is friendly and helpful.
Never had any issues.
Very quick delivery
Thank you so much !
No hassles, easy website for bill pay
They’re always on time and everyone is extremely nice and professional and helpful!
Quick and easy to request a refill online
Consistently friendly and careful delivery person. Remembers to park on street due to low utility lines, and takes care not to disrupt landscape.
Attempts to deliver several times per year even though my use is minimal. Never overfills.
They deliver my propane without me doing a thing (except pay for it).
Prompt refills when needed
The people inside the office and delivery people are the friendliest and helpful ever! If you have a problem they do their best to straighten it up asap!
Great customer service
Never an issue! Always consistent with service and delivery.
Great and friendly service!
Customer service. Thanks
I think you are very good I just sent my friend over to you Guys she really likes you too we have alot of friends that we send to you and they are all so happy to have you know And we are very happy to have you too.
fast service
Always prompt; usually within 24 hours of requesting a delivery.
Great people top to bottom. Office staff very knowledgeable, helpful and supportive. New tank installation went smoothly and delivery provided when advertised. Thank you
Prompt propane delivery, fair price, and a very friendly and polite driver, thank you!
Osterman responds quickly to service requests, and the people I have dealt with on the phone are polite and helpful.
Easy and friendly
Good price $3.15 gal
Good service
Responsive to our needs
Friendly delivery people
Good customer service people
We are new customers and needed an inspection prior to delivery. The gentleman who did the inspection was so patient with us and very knowledgeable answering all of our questions and even offered additional tips and advice. The same with the delivery person. Very friendly offering his time to answer any questions or concerns that we might have. They made a very good first impression on our introduction to this company! The only downside is that it did take 3 weeks from the time we set up our account to get an actual delivery, but I do understand it is the beginning of the heating system and we are new to this process so I would recommend to anyone that you not wait until you see your tanks getting low to call. Overall we are quite happy with Osterman.
Employees and services are top notch!
I like having the monthly payment plan. I always know what my heating bill will be and don’t have to check my tank because I am on automatic fill.
The price is very good and your drivers are always very nice
Very good service.