Customer Testimonials
I appreciate the ability to order propane deliveries online
The delivery guy was the greatest, most helpful and knowledgable person ever.
great people
On time, efficient gas, quality service.
Everyone that I have worked with from the office staff to the technicians to the delivery drivers have all been top-notch! Propane is propane anywhere you buy it but you can’t get people/staff like this.
Delivery when it is needed.
No concerns!
Excellent customer service and quick delivery.
Stable company - good service
I have found all your employees friendly and helpful.
They were able to come inspect my system and top it off quickly.
It's all about the people. Your service/delivery personnel are always friendly, professional and helpful.
The delivery driver was a sweetheart. I had my hose bib open (I didn’t realize it), and he shut it off. He told me before he left. I really appreciate his looking out for me.
Tank rental, good service.
Very good service
You have never let me run to of propane! I really like the budget plan as well, especially the way tings are going these days.
Excellent service
I have been a customer for eight years and have never had any need to for service because they do it automatically, maintenance and delivery.
I smelled gas around 9 am while hanging laundry outside and called because I thought it was leaking. Not even 20 minutes later the service man was backing in. Very clean presentable uniform, well kept older man with manners tested my system and assured me there were no leaks, but I was very low from cooking more.
At 7 am the next morning I received a delivery of propane to ensure I wouldn’t run out. I wasn’t scheduled for another week!!!
Now that’s customer service, folks!!!!!
billing is easy and very good keeping up on deliveries
Auto fill
There are many positives for this company but what I relate the most is the friendly and helpful women that answer the phone… they are always cheerful and really want to solve your issue or questions.
Thank you!
Professionalism. When I call in and when I see the delivery technician, everyone is always helpful. I would like to see the price of the propane get dropped a bit though. Do you offer any long term residential customers with great payment history any type of break in the price? Is there a monthly payment plan option, or by in bulk plan when the price drops? Thank you.
Everyone at Osterman is professional, knowledgeable, and friendly. We are coming up on our 8th year with Osterman and truly appreciate their prompt and affordable service.
Connie Rue-Stange
Waterford CT
Service was quick and courteous
We are very happy with your service, though our use of propane gas is rather small!
Your driver likes my dog.
very good customer service, its refreshing to get a real person on the phone .I have been an osterman propane customer for well over ten years and never had a problem with them.they bring the propane when i need it and it works good.what more can i say.
Delivery on time and friendly customers service
They were very receptive to our needs and came out right away to service out propane. Great company
Professional & on time