Customer Testimonials
The customer service has been awesome. I had a power outage and the customer service was there for me . They came to fill my tank so I could use my generator. I was really very thankful for their concern about me and how quickly they came to my rescue . Happy customer.
Thank You,
Jan
Customer service and prompt and timely gas delivery
I can always reach a live person.
new customer
Auto delivery prices quick to respond to requests
Super nice staff. From start to finish I felt very respected!!!
Always timely, always friendly, and the pink truck is an awesome touch!
fast, courteous
I'm very satisfied with Osterman Propane. I receive prompt delivery; also, the deliveryman is alway pleasant.
I couldn't give your company a "10" because of the price you charge. It's much more then your competitors.
Very understanding staff. Responsive in emergency situations.
Everyone was great and efficient. From making a call to having everything delivered in a timely manner. Great service
Office staff was very helpful and responsive in solving my issue - well done!!
Very responsive office staff.
Prices are very reasonable and we have automatic delivery which is great!
Your service person who put the tanks there was very very nice and helpful. Explained a lot of stuff which was really nice. You guys are easy to deal with on the phone and you say what you’re going to do and you do it. That’s a biggie for me. Thank you very much.
Excellent service
I like the new gadget that was put on my tank so I have automatic fill ups.
Osterman has been reliable and easy to contact when needed. Their delivery staff is friendly and competent.
Efficient and friendly service. Respectful and works with the customer to explain everything clearly.
Excellent staff in Plainfield.
Need more flexible pre buy contracts for people with Generators
Great customer service, dedicated, reliable and predictable delivery on time and accurate timetables.
On time watchdog delivery, fair price. Only negative is charge for non-use since I only use propane for generator and propane fireplace.
Prompt delivery and very courteous and friendly driver.
friendliness, attention to detail, promptness. As a first time patron, I am extemely impressed with the way my setup account was handled.
Customer service people knowledgeable and courteous.
Efficient.
Your drivers are great.
Accommodating customer service.
The girl who delivered my propane was exceptionally great. Extremely friendly and kind. She was delivering to my neighbors house and I went out to talk to her because I thought she was at the wrong house. Turns out she was delivering to both of us. I told her it was easier to get to my tank from where she was at, but the hose didn’t reach even though she stretched it as far as she could. She was patient. She had to move her truck and then go up a steep hill in my backyard to get to my tank I felt so bad for her, but she took it in stride, she was a very nice person and should be commended for her efforts
Great service.