Customer Testimonials
Odd automatic delivery this year, prabably somewhat out of you control. Hard to get a hold of a person for a unique problem. However, once I got someone they were exceptionally helpful.
We had a very big billing issue on both of our houses for over 6 months. Colleen Hackett was able to solve in about a week what we were not able to solve .
We appreciated her attention to detail and accuracy regarding the matter until it was resolved
Colleen Hackett
Customer Experience Representative
North American | Customer Experience
I am very satisfied with my price and service I receive from your company. Anytime I call with a problem, it is always straightened out quickly. Excellent customer service. Thank you
Im able to bake my goodies
Very nice office people and delivery folks.
Quick response to propane needs
Prompt delivery
In almost all instances your representatives are very personable and empathize with me when I call with a problem, which isn’t often. Although sometimes, again not often, when the technology doesn’t make sense or add up, I feel dismissed. In the most recent problem I had broken technology was placed before listening to me and it resulted in an avoidable problem and inconvenience.
I like the reader on our tank. Although, I was really nervous about running out with storm coming. That is our source of heat if we lose power. We called a couple times, but got no response.
You delivered propane the Sat. we phoned to say we were out of it. What a relief when the driver arrived 4:30 pm on a Sat. night before Blizzard Calvin. Thank you and the dear driver for taking such great care of us and hearing our plea for help.
Deb Trahan
Efficient and good service
Wonderful delivery service. My family has been with you for years. Thank you for taking such good care of us.
Customer Service was efficient in getting service provided & friendly !
Responsive
Competitive pricing
Helpful customer service
Responded to request for expedited delivery very quickly. Thank you!
Your service representatives are very helpful.
The service has been very good. Our tanks are monitored and filled regularly. I don't need to worry about checking the gauges. The office staff have been very friendly and helpful.
Very nice!
How pleasant the staff is and the quick service
Excellent helpful customer relations staff.
Very pleased with the delivery service. I was worried about the amount left in my tank before the big storm that was coming. They responded almost immediately and filled my tank so I had peace of mind. Thank you.
Delivery always on time.
Snowy day but delivery came,so no worries about running out of propane. Thanks
They answer the phone, they deliver quickly, they text upon delivery, they speak ENGLISH and do not ask me to press one to do so.
I like the fact that there is a signal that shows that we should get a delivery of propane. The drivers have all been very good and answered any questions we had.
I like auto delivery.
E excellent services about 15 years costumer very satisfied
Everything
Very good service, and reliable.
Great Service