Member Testimonials
Excellent friendly staff and clean facilities.
The Northwest Family YMCA is much more than just a gym. As a father of three pre-teens it is a blessing to have a place to go to spend a weekend afternoon, swimming, playing soccer, volleyball, basketball, pickle ball and everything else the YMCA has to offer. Everything is super clean and the staff is very helpful and friendly. My kids and I Love it there.
Everything
Friendly and a wide choice of activities.
Family friendly
Very welcoming and inclusive! Old and young, all genders ,races , nationalities, and people with disabilities are treated with friendliness, kindness and respect at the Y.
Nice & clean, good facilities, great staff, excellent programming, very intergenerational
Therapy Pool, I only wish that the Therapy pool was open earlier every day.
Only thing missing are some SkiERG’s.
Outstanding facilities.
Love coming to warm water pool thtee times a week and joining friends for coffee.
Like the classes for seniors, cleanliness of the facility and the friendliness of staff.
The AOA classes. There need to be more offered . Different andthe same. The classes are full.
The friendly staff cleanliness the great equipment
The YMCA has great availability, variety, and quality machines. The workers are friendly and polite, but wifi connection is horrible when I am on the treadmill or shooting baskets.
I like the water classes for seniors because that is the only way I can get good exercise.
Clean, extensive list of programs and activities. The staff is friendly and professional.
Cleanliness, inclusiveness, many program choices, quality of facility, staff and programs.
Staff is friendly and they have a lot of programs, something for everyone! I love that they offer virtual classes too! I love the Y!
Friendly staff.
Like both pools and the jets also. Large pool could be slightly warmer, not much but some. Too chilly. Like the gym selection also. Staff are friendly.
The nice people who greet you when you walk in
The facility is beautiful, clean, and offers a variety of programs, classes and support for all ages.
Variety of classes
I attend the aquatics classes 3-4 times wkly ..2 hrs am ..
I enjoy meeting other retired women and am fond of the counselors ..SandyJo , Jenn , Denise and miss Tia …
Modern, spacious facilities. Always well staffed
I just wanted to send a message about the basketball teacher on Saturday mornings at 9:45. He is an older man (I don't know his name) and he has been so incredibly kind to my son who was apprehensive when first starting basketball. He encourages him and gives him confidence. It is the reason my son did not want to quit and I extremely appreciate his encouragement and kindness towards my son!
I love the facility. Everyone is extremely friendly.
Beautiful facility that is bright and clean. Amazing staff!!!! Amazing instructors. Great classes and clubs and activities
The classes, friendly staff and instructors and pleasant, maintained facilities.

I live in Manlius, but had a very bad experience at the East Area Y in a CPR class. I signed up for one at the NW Family Y, which turned out to be led by Lee Eppercht, which was an entirely different, positive experience. Thank you for having such expertise - and teaching ability - on hand.