Member Testimonials
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The Steam room
Facilities are clean and there are friendly faces to always help you.
The entire staff is always extremely friendly, helpful, and the facility is always extremely clean with all equipment working well.
Cleanliness, friendliness, art studio, track, classes.
Friendly and helpful staff. Very clean rooms. Good parking.
Friendliness
Professional
Clean
Options for fitness & wellness
It’s a great facility, friendly employees, and so many choices to pursue exercise. It covers all the bases.
Great place to workout!
Great Aquatic Programs!
Friendly instructors and admin.
Very clean - at least the gyms are
Convenient, clean, well equipped
Many options for exercise; great facility with track and pool in addition to gym. Childcare options are helpful.
The lazy river
Very clean
Friendship, fun and exercise!
Of course pickleball too!
Need a better app
Convenient location, expanded hours and many options.
The track, therapy pool, sauna and steam room. Nice, clean, plenty of exercise machines and variety of bikes. I need to try some of the group exercises and Yoga.
Very pleased with the polite and attentive staff and the abundant offerings
Water and art classes
I have felt welcome and at home at the y since my first day. Staff and members are cheerful and always available to help. Management is open to suggestions ( adding more chair yoga classes to meet demand) and quick to respond to requests.
The fitness class selection is excellent and the teachers, delightful.
The instructors are professionals and make the classes fun.
1) Friendly Front Desk Staff
2) Good temperature
3) Calm noise levels
4) Cleanliness
The Northwest YMCA offers members a variety of ways to meet their fitness goals. The steam room is a nice addition. Also, there are several opportunities to play pickup sports and leagues. I'm excited to be a member.
Love it. It's the best "Y" I have ever been a member of and I have been a member of many having lived all over this state, Rome, Utica, Poughkeepsie, Rochester and Albany!! The B-ville family YMCA outshines them all.
Excellent facility, incredible staff. Though I have noticed the gym equipment is showing signs of wear. Torn pads on several of the machines and some lines in the gym need touching up. Preventive maintenance is essential. Having years experience running facilities - it will Cost you more in a long run if you don’t keep up! I’ll keep this private doesn’t need to be posted publicly. Positive constructive feedback 😊
Lots of room and very friendly staff and patrons.
Love the pool and the water fitness classes. Also like the friendliness of the staff and the cleanliness of the facilities
Friendly helpful staff…front desk….trainers…instructors…..
Also I have found it to be well maintained..clean bathrooms etc