Member Testimonials
I like that there are programs for active older adults. I wish there were more.
Love the Y
Lazy River and the aqua classes
Staff,pools,track,weight room,machines,coffee/tea.
I don't like that people get the locker room all wet instead of drying off in the pool or shower,people don't obey signs- use phones in locker room, walk in pool area without shoe covers,young kids using the blood pressure machine and horsing around on the track(parenting problems).
Overall, great place.
Great facility, friendly staff, YMCA is just a great organization
What a beautiful facility! What makes the difference, though, is a team of employees, professionals, volunteers who keep this place clean, who greet with kindness and assist at their best ability. We haven’t taken advantage of trainers or classes yet. I’ve never seen a miserable or dissatisfied person go through there.
Friendly staff, clean facilities, convenient hours, "age" friendly, diversity of programs/ opportunities.
Nice clean facility,the staff is friendly and there’s ample equipment for whatever workout I want to do
New facility
Friendly staff
Location
Well maintained
Great pool area
Everything that the YMCA offers, open hours and cleanliness.
Clean facility, helpful staff
Everyone is very plesant. They always greet you when you arrive!. The class Instructors are doing a great job, explaining the how &why of things Always making sure they tel! You at your. Own pace!. The floors,rooms gyms are always very clean. No mold in any of the showers. Thank You Al! For doing a great job?
I have belonged to the Y since 2013. When the Northwest branch opened I have enjoy the track,the gym and the pool. Lots of activities for every age group. The lending library is wonderful. Everyone that works here are nice and friendly.
All the options from the pools, sauna, treadmills, bikes, classes…. So much
It’s also very clean and the staff are always friendly
Friendly, helpful staff. Very good instructors. Good variety of classes. I especially like the indoor track.
The Northwest Family YMCA is by far the best in CNY. I have taken 3 pickleball clinics with Rob & there is plenty of space, parking, and all kinds of activities for all ages.
Friendly staff
I enjoy the adult water fitness programs.
Nice facility, with three pools and plenty of classes to choose from.
I really like the facility - the way it is maintained and the staff that welcome me each time I visit!
Great facilities, very clean. The pool is really the best in the area.
swimming pool awesome
I like the quiet atmosphere. Staff are helpful and super friendly. It is large enough to have everything I need but small enough not to be overwhelming.
All of the different programs that they offer.
friendly, clean, offers lots of classes, beautiful facility
The facility and staff are top notch. Child watch is a lifesaver for maintaining health as a parent.
EIt’s a wonderful place to exercise, swim andxrelax with friends!!
Love the classes the walking/ jog track and the friendly people!!!!
Our family has enjoyed our Y membership for 12 years. The group exercise classes are motivating and fun! Our son enjoys the basketball courts and the pool.

Clean everything I need is there