Member Testimonials
Always a machine open even when it is busy. I brig my granddaughter to the pool she loves the lazy river. The building is always very clean.
The Northwest Family YMCA is very clean and well maintained with equipment and pools that are attractive and updated. I love the rowing machines, nautillus, the Lazy River, the steam and sauna rooms and the upstairs track. Of course the basketball courts and indoor field are well spaced out. I hope that saltwater can one day be in a therapy spa/pool, or as a small addition. The staff are typically cheerful, helpful and hospitable!! Thank you & Shalom in Yeshua, Amen. Acts 19
-Ginevra
Great facility, cleanliness, programs and group activities are excellent.
The pool area with lazy river, whirlpool, sauna and steam room are fantastic!
Variety of offerings
The pools.
Friendly staff
Atmosphere, size,location,coffee availability. Could use some dusting along the track. Overall multiple activities for members,
Friendliness of the staff, trainers are all helpful and kind Have so many activities for all ages.
The pickleball schedules, the pool, sauna, and steam room. The friendly staff.
Fitness classes and ballet
Egym
Friendliness of staff.
It is clean
Plenty of workout and activity options.
Staff if friendly and helpful
The pool is gorgeous - a little loud with the lazy river but the lap pool is big, wide, well lighted and clean. The women's locker room often stinks like dirty diapers though and is very unpleasant.
Great atmosphere! Wonderful staff clean lockerrooms. Great lifeguards!
Great group fitness class.
Facilities are always clean, classes offered are varied (if not full to capacity)
Instructors are knowledgeable and everyone I’ve come in contact with is friendly and welcoming.
Friendly staff and a clean facility
Group exercise classes
I like the facility itself and all of the things they offer.
The cleanliness, the staff, the equipment, and the location. What's not to like?
Wide variety of exercise equipment and programs. Very friendly and helpful staff.
Friendly staff. Clean environment. Great variety of programs.
N/A
Cleanliness over all, women’s locker room and therapy pool
Swim lessons have been effective and well organized.
The times for open swim, therapy & activity pool provide flexibility for families
Drop in childcare has been a positive experience and also well organized
Fitness center is clean, organized and usually has enough equipment/space to get your intended workout completed.
I was new to this branch and wanted to use the pool. The welcome desk staff member I talked to was very helpful. He answered my questions and gave me clear directions to the locker room. The facilities were clean and easily accessible. Overall experience was very good.
Helpful Staff ...clean and weii organized
The staff was very friendly
Staff are very friendly and helpful. Class teachers are also.
Very nice and clean
maybe have more open basketball during week on at least 2 courts.

I travel to the Northwest YMCA from Onondaga Hill to take clinics taught by Rob. It's worth it! The facility is immaculate and the staff is very friendly and helpful.