Member Testimonials
Water and art classes
Great Facility !!
The women in the water fitness classes are very welcoming
The variety of equipment. Clean. Staff is awesome.
I have felt welcome and at home at the y since my first day. Staff and members are cheerful and always available to help. Management is open to suggestions ( adding more chair yoga classes to meet demand) and quick to respond to requests.
The fitness class selection is excellent and the teachers, delightful.
`The staff was very helpful and friendly in assisting with my missing membership tag. My ID was quickly verified and I enjoyed my pool experience. Thank you
The instructors are professionals and make the classes fun.
Exercise class instructors are outstanding. A great variety of activities are offered ; there is something for everyone. Staff is always friendly and welcoming.
It's convenient, it's spotless - employees ( Abdul etc ) are very pleasant and helpful
1) Friendly Front Desk Staff
2) Good temperature
3) Calm noise levels
4) Cleanliness
The Northwest YMCA offers members a variety of ways to meet their fitness goals. The steam room is a nice addition. Also, there are several opportunities to play pickup sports and leagues. I'm excited to be a member.
10 rating , and then, many thanks, Judy Buyea
Very nice and quite place
Welcoming staff
Love it. It's the best "Y" I have ever been a member of and I have been a member of many having lived all over this state, Rome, Utica, Poughkeepsie, Rochester and Albany!! The B-ville family YMCA outshines them all.
It is nice to learn that we have an alternate to North West YMCA. When the NW pool was closed for cleaning we found that our regular teacher was at the North area on another day. We tried that and I like the slightly deeper water in the shallow end of the pool. I have been taking Jennifer's class in the Therapy Pool at NW for some time and it helps my arthritic hip (and knee). When we attended North on Friday we found a smaller class with good pool conditions. That was even better for me. I am trying to get my lazy butt moving to do two days each week. I surely need more than I have been doing previously. So hope to be back on Friday. Tuesday for NW fits our schedule so I am sure that my friends will continue there. Not yet clear if we all can come to North on Friday regularly.
Excellent facility, incredible staff. Though I have noticed the gym equipment is showing signs of wear. Torn pads on several of the machines and some lines in the gym need touching up. Preventive maintenance is essential. Having years experience running facilities - it will Cost you more in a long run if you don’t keep up! I’ll keep this private doesn’t need to be posted publicly. Positive constructive feedback 😊
Friendly, many programs, very clean .
Very good for standard gym. Good equipment. Have use to the gyms basketball court and the track.
The staff is friendly, the gym is clean and I love the different options you have to choose from.
The only thing lacking is the hot tub like Fayetteville has!;
Lots of room and very friendly staff and patrons.
Love the pool and the water fitness classes. Also like the friendliness of the staff and the cleanliness of the facilities
Great play room for kids at kids watch area
Lots of family activities
Good hours for child watch
Great kiddie pool
Kind teachers friendly faces.
The availability of many pieces of equipment and the large size o9f the facility.
Convenience! Multiple choices for classes. Instructors who are very engaging. Good explanations regarding movement, balance & strength.
The staff is spectacular!
Friendly atmoshere
Plenty of equipment and not crowded
Friendly employees, willing to help with coffee and cookies etc. being able to get together with friends after workout is important . Having the lounge to be able to play cards or chat with friends is important

Very pleased with the polite and attentive staff and the abundant offerings