Member Testimonials
I like taking classes there, the staffs are amazing and kind. I love going there to use the hot tub
Good and varied equipment. CLean facilities. Friendly personnel.
Rules with children on track not enforced. Small children running not in parents supervision, to holding their hands.I’ve e seen really elderly people almost tripped and fallen.
The facility is clean, the water in the lap pool is a good temperature and Stephanie is the most reliable lifeguard in the history of lifeguards!!
Friendly staff
Available equip.
Arena for walking,etc.
Variety of ages ethnicities
Pleasant staff, lots of machines and weights, clean, ample parking
Clean, great equipment, not too crowded, nice staff
friendly staff, excellent instructors, area to socialize after classes
I like it because it helps me to stay healthy, and I have made some very nice friends! What I don’t like is having to use the same bathroom as the guys especially since there are two bathrooms upstairs! I am not the only one with this complaint!
It is Hard to find a great pool to work on Helping my leg’s, arm’s and body to get the exercise to keep me Mobile!!! I have had MS (Multiple Scerosous ) for over 32 yrs and they, (my doctors) say I am in a total remission!! I still question this everyday and continue to watch what I do everyday. I feel the very best thing I could have done was find a Pool the fit my needs and I did at the Northwest Family YMCA!!
If you are looking for an Exercise Facility to help you with Mobility check out the Northwest Family YMCA!!
Low key, equipment in good shape, friendly employees
Helps me stay pain free. Lots of great friendly people! Makes my life great with friends !!
Pool, people and sense of community.
It is a great focus for so many people, mostly children and teens. As a former educator, I watch how the adult coaches work with the kids and am impressed and grateful that these young people have such positive role models.
The staff is great, always helpful and attendant to the needs of the place.
If there were ever the opportunity for CNY YMCA to expand, I would suggest moving into the athletic center at the former Cazenovia College. Just a thought. The center is large, has a pool and gyms and would be a great addition to the area.
Not crowded. Very friendly staff.
All the classes that they offer and the services they offer for parents are great.
I like the variety of workout options and activities. The cleanliness of the facility is a real plus. I have met several friendly and helpful people, as well. An injury that resulted in surgery (not at the Y), kept me away for many months. Now, I am hoping to get back into routine practices, and make the Y my "home" away from home!
Great exercise classes and instructors
It's not to large. It's just comfortable there to exercise.
Senior classes
Socializing
The staff
And my insurance covers it so I’m able to afford to go
I like the friendliness of the staff and their willingness to help. I greatly appreciate the wide range of Active Older Adult classes and the leadership of Adriana and the additional activities she encourages us to try. The availability of coffee and tables and chairs in the entry is an added bonus for friends gathering after exercising.
I enjoy the cardio and strength class.
Friendly helpful staff…front desk….trainers…instructors…..
Also I have found it to be well maintained..clean bathrooms etc
Convenient location. Friendly staff. Programs that provide for my needs. Clean.
Friendly staff, clean facilities, and the sauna.
Friendly Front Staff (All of them.) atmosphere and coffee, which I wish you would offer after 11:00am. Not everyone is available from opening till 11:00 to enjoy coffee.
N/A
The Steam room
Friendly staff, clean facility, lots of program options
exercise classes are great. Love the running group. So many options of workouts to do

The choices of exercise classes, pickleball courts, the staff at the front desk and the Y members are all very nice!!!