Customer Testimonials
On time with appointments. Service technician very knowledgeable and willing to explain what and why a service is needed. Very helpful and polite.
Jon Czarnecki
I was referred to the Andrews NC office and have been thrilled. They offer some of the best service of any industry (not just pest control) I've worked with in the area. Instant response to phone calls, issues worked out in real time, and such great customer service from the techs in the field.
So awesome customer service both in office and in the field.
Great service. He's so nice to work with. Thank you
Efficient and easy to reach
The Terminex office in Andrews has a GREAT staff. Knowledgeable, friendly and very easy to communicate with.
Todd McClure was the tech that came out. He introduced himself and gave us his card. We found him to be very professional, knowledgeable and thorough. Thanks Todd!
Very thorough and customer service is great
THE ENTIRE STAFF AND OUR NEW TECH AUSTIN!!!
Yes I received your email. Zach was very polite and professional. Thank you
Darren is very professional and knowledgeable!
Plus he is friendly and willing to help in any situation!
GREAT SERVICE . SEEMS LIKE YOUR SERVICE WORKED. VERY NICE PERSON THAT DID THE WORK HERE.
Easy and I don’t have to worry
The customer service is fantastic! Darin is such a kind young man and Shauna makes me want to go to the office to pay my bills just to speak with her. Thank you for your good service.
Our technician is always prompt and friendly.
Dependability
Technicians are always prompt, courteous and professional.
The Andrews NC office services our termite and bug contracts. Everyone has been very helpful and expedient in getting us set up and scheduled. I called to find out about bug service for our apartment complex and the lady in the office was on top of it. The guys that came out to give us a quote were professional and we received the quote the next day. Come to find out, they were already doing our annual termite service. I have not been with this company for a year yet, so I did not know. I am so happy they got the contract to do the monthly bug service too. They so deserve it; very professional. I will highly recommend them.
Austin our tech is very thorough and courteous
Does not rush and gets the job done
Inspecting Techs are Dependable, prompt and polite
My exterminator, Darren is very friendly, helpful and always polite when he comes. I am so appreciative that he is kind to our many dogs, and is sure to tell us if anything he uses has precautions for our fur babies too.
Very timely and efficient. No pest problems after their visit. Removed cobwebs from around my home!!!
Austin does a great job. Very knowledgeable and thorough inspections. Pleasure to have him as our tech.
Office staff are great. Friendly. Easy to work with. Technician called because I was out of town & would not be there. He also called after the visit to answer my questions.
mike did a great job
My service technician, I believe his name was Howie, has always been prompt and straight to business.
If I have a problem he usually gives me options which I like.
He’s also very polite and helpful.
The techs are very knowledgeable, thorough and professional. They are always on time and make sure you are satisfied. This is a very good company.
Austin did a thorough job again. We really appreciate his efforts.
Good communication from Office and Tech

Every service we’ve had so far has been very thorough and professional. Techs are always pleasant and willing to accommodate my schedule.