Customer Testimonials
Fast, friendly service and great selection of metal at competitive prices. The many convenient locations keep me working with minimal downtime.
Online or in person they ALWAYS take care of me! Jarvis is my usual goto in Charlotte. The guys processing the orders are also friendly and helpful for any questions.
Stock is cut to length, which saves a bunch of time building a project.
fast and curtious
You have the product that I need and I don’t have to buy large quantities but only what I need. The employees were very helpful and friendly. I’ll be back!
Jarvis Monroe is always ready and willing to help! He is quite prompt and extremely courteous.
Friendly staff and wide selection of metal!
i loved Jarvis (or i am sorry, it may have been Jervis) and his customer service, ALL the way around! he treated me as a serious customer & also gave me some direction / a connection on a place to get my rebar bent if i wasn’t able to do. As it turned out we DID bend ourselves (around a tree) and it all looks great!
Great Service. Great Prices. Always enjoy working with MSM
Felt like I got personal service
Great customer service.
Every employee was there to help and the metal selection was awesome!!
Thank you,
Seth Savage
Good service and product availability
Your customer service is outstanding very appreciative
Friendly, helpful and treat you with respect. I don't know much about metal things, but they treated me like I was a pro. I really appreciate the service I received. I look forward to visiting again.
Helpful staff and fast service
Was both easy and affordable. Much prefer talking to a person than a machine
I had an excellent experience with Jarvis Monroe in your Charlotte store. I was promptly greeted when I walked in at 8am and he quickly took care of ordering an addition to my online order that I was picking up. On the pickup side, I received the same service, and they offered to load the materials in my truck. This was my first time buying from Metal Supermarkets and I had a great experience.
Delivery was very convenient and affordable. The delivery driver was fantastic!
The service was great, the rep Jarvus Monroe was very helpful and knowledgeable.
It was a pleasure doing business.
Friendly knowable and quick
Professional, helpful and friendly employees.
Your prices are good, customer service is good, supply is good, and I like that there isn't a minimum quantity required for purchase. Keep up the good work!
The crew at the Charlotte store has taken good care of all my requests, The convenience of small order steel cut to shape in a day is priceless for me.
Great staff, very helpful, always enjoy stopping by to either pick up an order or to go check out what is on the shelf that might work for my project(s).
Friendly service and they are always helpful. Never a bad experience
Needed 11 new slats for an older manure spreader.
Provided dimensions and a template for the drilled holes.
Easy to order, prompt cutting and drilling.
I want this to go to Mitch in Charlotte - Your Local Manager in Greer made it very easy and simple to get metal that I did not order but just walked up and requested. He was obviously busy but he took the time to show us and had our order in no time. Thanks I will be back!
Great customer service

Ich like the service you provide to customers!