Customer Testimonials
Very good service. And friendship
It was such a small piece of metal that i needed but they treided me as if it was a large order
Ease of access and personal service
It's easy to pick what you need from the website, place the order and then pick it up from the Niles location. Order fulfilment is also very fast.
very easy to work with
very pleased with the product
variety of metals and sizes. Most important, the service of friendly people.
Chasity Snyder has exceeded my expectations to procure material. She has went above and beyond for my team and I will go back directly to metal supermarkets because of that alone. If she doesn’t get recognition of such I will likely look elsewhere for material procurement
Great service and very easy to use
Good service
Customer service is fantastic!!!They were there to assist me with my order and the metal I purchased was top notch highly recommend!
Product turned out just as I designed. Pricing was a bit high at first but they came down on price after I told them what two of their competitors quoted. Then it came down to convenience + a few extra dollars. Overall very satisfied!
Super easy to work with even for a DIYer. Described what I was doing and what I was looking for. She found it, sent an extremely reasonable quote and offered reasonable delivery, well within my timeframe. All for only 3 pieces of 1/2”x 1.5” C channel.
Not knowing it would be so easy I had been delaying and looking for alternatives which included buying 3’ sections of what I really didn’t want from a big box hardware store. I even ordered some metal I hoped would work that didn’t work out so it cost me an exorbitant shipping and return fee.
Really wish that I had called in the beginning.
FAFO was my fault on this.
Highly recommend calling for any metal needs regardless of project size.
I got want needed cut to size..At a good price.
The staff at the Kent location are so helpful. The drop zone makes doing small one off projects more affordable.
Fast service good selection of metals. Prices are reasonable.
Easy to work with. Good price
Easy to work with, smaller sizes and quantities
If they don't have it they can get in a couple days. Always willing to help find a solution to the problem. Just a great stagg all around
Convenient
Customer service is phenomenal, always have the material correct and on a timely manner.
Friendly staff, wide selection of material on hand and able to order in a lot more if needed. They had everything I needed on hand to build a shooting target stand
Like working with Doug Dapp from the Baltimore store. Very nice and easy to work with!
Efficient, knowledgeable employees and good prices.
The availability in showing the colors and texture of the Tuff-Rib collection that we used for a custom fence for a client. The 29g is what we got and its thickness is great!
So happy you guys opened so close to our shop. Always a pleasure buying metal from you. Everyone is so friendly and helpful. Fast deliveries. Our projects have strict deadlines and dealing with Metal Supermarkets in Newbury Park has been a great experience in every way. Thanks!
Very helpful and quick
Nice customer service
El producto es bueno. Pero me gustaría obtener dos cosas.
Que las ordenes se pudieran obtener más rápido.
Y poder obtener un descuento especial en mis pedidos.
Metal is all cut clean and fast and I love that I can get custom cuts. Staff is friendly and knowledgeable.

I found then on a internet search for metal that I didn't need to buy a entire piece. They cut exactly what I needed and it was ready for pickup the next morning. I will be buying more metal from then in the future