Customer Testimonials
Great service, profuct was as expected,👍
Helpful, friendly, staff.
Good selection. The metal they cut for me they cut 1inch too small, but they delivered the right size the next day.
Good stock of materials. Always found what I’ve needed. Staff that’s very helpful and friendly.
Quick response to my emails and you usually have what I need in stock.
Every project that was requested, was done professionally and to specification
Great service especially odd sizes of metal .
terrific having more than one location
nothing to say negatively about .
Convenient location quick and easy. Almost always have the miscellaneous pieces we need.
Quick turnaround, convenient, useful website, excellent service.
Prompt service and quotes.
You have a good variety of small quantity metals, good for small job shops.
Handy place to get odd items in quantities suitable for your jobs, and even common items when you don't need a mill run to complete a job!
Saleman was very good, sent me a copy of an invoice right away.
Prompt clear communication, great selection of products
selection and promptness in replying
Fast, accurate and friendly service
Always a great service! Thank you!
Quick surice and fair pricing
Since we are a small business, we are happy that they carry inventory on many various materials AND they have a cutting service since we do not have the ability to cut material. This helps with reducing the amount of scrap material. They have many facilities that they can draw from and will give suggestions or recommendations on who or where you can inquire if they cannot help you.
The #1 reason is the people. They are helpful, friendly and knowledgeable.
Your ability to provide smaller lengths of materials. Prompt replies when requesting quotes.
Great customer service and excellent array of materials and services
Quick delivery
Joel provided top notch service on this transaction which is par for the course with him!
great customer service (kind, fast, professional). delivery to UBC is great. custom sizing is great. product as advertised.
Product was prepped as requested.
Clean organized efficient friendly
I deal with MSM all the time, either for my personal stuff, or for work in the film industry.
because the main suppliers are further out of the city, and you need to go to more than one (most of the time).. MSM is way more convenient and way closer. The people we deal with are consistently great. I know we pay more than we would if we went to the main suppliers.. but the timelines and distance travelled make MSM worth it.
Ni Neville at your Burnaby location helped us. He was very helpful!!!
Name removed-BondRepro
Product needed in stock
Very friendly and supportive customer service with high quality material.