Customer Testimonials
Nice facility, quick response, friendly customer service. We will be back!
Quick responses and friendly staff!
quick, friendly, efficient, easy service
Excellent & fast service.
The gentlemen I talked to was very helpfull and professional. Your product is always great!
Great
Courteous, easy to place orders, fast turn around.
fast service, accurate sizes and good customer service if there is ever an issue.
You always meet my tight deadlines.
Service is excellent, fast & friendly, and the goods are delivered on time!
Love this supplier!
Prompt service and availability of different materials.
excellent service and very friendly!
In addition to always finding what I'm looking for, the sales staff is very helpful, builds trust, and provides excellent customer service.
The store staff are great, no problems with materials supplied. Your online ordering though is TERRIBLE. Even the store staff I called told me they don't recommend using it. Trying to find a local store was a nightmare, most of the attempts I made to make an order failed, and at the end of the process I ended up with a duplicated order! The online ordering process definitely needs an upgrade- have a look at other online vendors. The support for online orders does work well as it did not take long to cancel the extra order. I am still waiting for a return phone call after leaving 2 phone messages. A lot of work for one 12 inch piece of aluminum bar.
Lots of stock and items not in stock are sourced quickly
Communication and punctuality is great
I like the convenience and the ability to buy small quantities if need be , I've found the staff to be polite and knowledgeable at all the locations I've visited
Great communication and service by Kevin,
Any time I call in to make an order, stock is good and the pricing is competitive. Also delivery options are good and convenient.
Quick response time, well stocked inventory
Polite and helpful
Great delivery service!
price, availability and lead-time all works for me!
Always helpful and fast. Graet to deal with.
The team always does the quoting , cutting , and loading in a very professional friendly environment
Also they are keen to quickly add any other items
That tend to pop up at the last minute
Great crew five stars to all
product is good
Convenient, fairly good variety of products
HEAVY METAL RULES!
Metal supermarket is the best place for all your metal needs. They have very helpful staff and almost always have the items I want, in stock and at a great price. If they don't they always find a solution that works and have a fast turnaround time.
Joey out of the Richmond branch is my guy and he is the greatest thing since sliced bread in my opinion. He is a combination of polite, helpful and knowledgeable. He makes up for my forgetfulness and always makes it happen no matter the situation. He reminds me of 2016 Lebron how he puts the company on his back and just wins no matter the odds.
Easy to order and accessibility of multiple locations