Customer Testimonials
Customer service rep was very knowledgeable and helpful.. quick and easy!!
Pieces cut as requested.
Took a bit longer than hoped.
Service people were friendly and helpful.
Responsive and fast turnaround. Thanks Jamie!
Etobicoke location is a great place with friendly, knowledgeable, and helpful staff! They always help me find exactly what I need. Fast service, great selection, and a pleasure to deal with. Highly recommended!
Easy to navigate and order online. Work was done really quick and the pickup was smooth. The sales associates at the front were friendly and helpful.
Easily understood when explaining needs. Fast service , clear invoicing.
Reasonable price and service
I've been using Metal Supermarkets for more than 20 years. They've always had the metal I needed to complete any project I've worked on.
Great experience from sale's to products best to deal with. Thx guys
Good service, very knowledgeable.
I phoned them for some metal. They asked me for size and they cut it to my specs.
Great pricing. Great service
You usually have what I need and your people r very helpful and is always a great experience when ever I deal with you
Excellent service and good products.
Quick turnarounds, greater quality
Well served
The staff was very professional and the price was right!
I appreciate the simplicity of being able to order exactly what I need in the exact dimensions I need.
Huge variety of products. If its not on the shelf, they can order it in. Super friendly.
Good selection and fast service
I find the staff are very pleasant & helpful. I really appreciate the time they take to answer my questions. Service is very good an prompt.
Thanks for taking the time to accommodate me.
More varieties of metal and knowledgeable staff
Easy to deal with and materials are a great price.
I like how the cuts are clean the metal is cut exactly to the size. The service is very friendly. The whole experience was very professional. I would recommend anyone to use this company for their metal needs.
Great customer service from Jacob in general.
My two pieces of feedback would be on:
1. Not hearing back on where we were in the process of the drawings I submitted. Required me to call and prompt after a lag in comms of 5 days.
2. Did not hear back when the products were available at the Richmond location. I had discussed with Jacob that I would either pick up or have this order delivered dependent upon when the materials arrived. I did not hear back and called to find they had been delivered. I understand that Jacob was away at this time so orders can fall between the cracks like this one did. I feel that Metal Supermarket could benefit from having some more structure in place to organize hand-off when an employee goes on vacation
Orders are processed quickly. Staff is great to deal with. No complaints from us in 30 years
Customer service is top notch.
great service . stock most of the materials that we need . quick turn around .
Great service, metal products in-stock.
Customer service and product availability is great !