Customer Testimonials
You offer a great service and don’t really have any other competitors in the custom cut retail niche. My only complaint is that the online order process could be improved. I seem to have figured out the qwerks now, so it isn’t a huge issue or an issue that keeps me away. I do recommend your services.
personalized service and advice from sales person
Fast service
Every time I have dealt with the Richmond branch, the staff have always been very courteous and efficient. All parts are accurately cut and I have never needed to wait longer than the time they have indicated.
Always easy to find what I need. Will do mild custom work if needed at modest pricing. A recurring customer.
the personal and prompt service
Thy often don’t stock enough material and I end buying from other suppliers.
I email Matt Bates, he sends me a quote, I provide a PO, he gets it delivered...so easy! Very much appreciate the smooth transaction!
Helpful, knowledgeable and timely.
The guys that always help me are great…..good producer, no rust, measurement’s are always correct…..overall a very good experience, only place I will go for metal.
The people that work there.
great customer service and pricing
Wide variety of materials in stock, knowledgeable staff, and fast service
Availability of custom length profiles (less than standard length). Usually quick delivery as well.
Good prices on the floor plates
great on both
Fast shipping and ability to cut metal in custom sizes with no minimum order is truly awesome and a game changer.
High quality metal . Having order ready at pick up .
Consistency
Fast, Friendly and efficient
Prompt service from quoting to final sale and delivery.
Staff really know their stuff, stock, availability of steel thats a cutoff and could meet my needs, always ready to make sure you get what you need. They always ask if there is anything else. I’ve always had a positive experience at the store.
First time customer. The service, Jeffrey, was very helpful and genuine. The selection of inventory, and the encouragement to browse was refreshing. They had all the products I was looking for, cut to my desired lengths and shrink wrapped. I thought the pricing was very reasonable. Regards, Name removed
Excellent customer service and knowledge. The quick turn around time on the fabrication work met our needs.
Fast service and product in stock
Both online and call in made buying easy. Thank you
Good service, got us what we needed.
Large assortment of materials available
Friendly and efficient
Metal Supermarkets' Customer Service is doing a good job and products are delivered on time.