Customer Testimonials
Always excellent service!
Nice online store, good selection of products, relatively fast turn around on orders, helpful counter staff.
Outstanding customer service from Mike and Sue. Keep up the good job guys!
You had stock, delivery was next day and the sales guy was very helpful..
Excellent customer service!
From the staff that take the orders to the person that do the deliveries everyone look like that they enjoy their job. Great staff....
Prompt efficient service
Good customer service and quick delivery
I like the customization of metals, and the price they are available at
Easy to order, pick up at the end of the day worked great.
Good selection of products available, short time interval from when order placed to ready for pick up, courteous staff
I like the responsiveness of the staff. When I need something they're on top of things. Yes inflation has curbed my purchases and projects somewhat but when i need something it's usually waiting for me and I'm very local to the outlet.
Very good service especially with all the emergency jobs that I need material for and always depend on them for quick turnaround time.
Metal is metal but Ian at the Scarborough location is why we keep using.
Great attention and service from Satye and Dan
Excellent customer service and good supply of metal
Friendly service. Ability to buy the exact quantity of the material I need.
Metal supermarket website is way better than steelmets.
Product and services are ok, however using the automated web system causes some delay. It is much faster to contact the local store and see if they have stock. (Eg web order took a week after several emails / phone calls, questions (hot rolled vs cold rolled) had been asked and answered and the order was ready. The local shop could have had it ready for pickup same or next day if I had called direct.
Great help finding what I needed as well as quick turnaround on the order.
Like n good
The way how the customer service is handling the service is excellent
I walked in and was accommodated quickly. The staff was easy to work with and recommended a better product than I originally wanted.
Were able to cut multiple pieces of stainless steel for next day pickup.
Great customer service and they had what I needed...Thank you
Brian is always super prompt in his replies and your inventory is great.
Everyone's so helpful and friendly.
Metal supermarket in Kelowna is fantastic. The staff helped us with a small section of pipe we needed for a specific job, Ryan took the time to check the available off cuts and the service was very prompt and professional.
Great service as always! They were very accommodating and cut my material on short notice
Very good service..