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Customer Testimonials
chad and crew are the best around!
Lots of stock so no waiting for delivery.
I have always had very excellent service and support from the staff. Even though I often have only small orders, everyone has been so helpful with me.
Quick response with expert know how
The strength of your business, imho, is in offering the greatest variety of small volume products for folks like me, who are prototyping a lot and need access to a wide variety of materials and sizes. I'm not worried about large volume, as that can be negotiated when moving closer to production. The only improvement that I would suggest is offering a wider variety of associated products, like the extruded t-bar and hardware and some of the more common fasteners (including rivet nuts).
Why do I shop with your business?
1. Good stock variety - could be better. A lot of aluminum extrusions can be used in my line of products, and many small manufacturers like myself are not high volume factories. Variety over volume. If you don't maintain variety, you would see less of me.
2. Access to storage of materials. If you have the stock, I don't need room in my small facility to store what I may need. You're still quite a distance from me, but close enough to use bus service to get to and from. Again, keeping at least a small amount of a variety of products means your service is valuable to me.
3. Access to shears for more manageable sizes. I run a 25" x 25" CNC machine and have a 24" brake. I have no room to manage full sheets or lengths of materials, especially as I don't own a car or truck and depend on a bike with a trailer, or the bus to transport. Being able to buy transportable product sizes is great.
Something to consider - are you a metal products supplier, or are you a supplier to makers? If you're happy and viable as just a supplier of short run metal and your bottom line is good - don't change. If you want to identify as a place for makers, there are quite a few other products that could be added to your catalogue to provide a more full-service operation, without a lot of overhead. One example would be stocking some select products from Hammond, like their aluminum project boxes. If your regular clients have CNC machines, then there may be a use for 2 colour engraving laminates - it's hard for me to find good sources for that. I really miss "the old days" when I could go into an electronic parts supply house and have access to a wide variety of products for prototyping and short run production, as well as staff knowledgeable about how to best use the materials!
Finally, the fellow I dealt with was friendly and I felt welcome. That wasn't the case at another of the Metal Supermarket locations. Good service people are your strongest asset!
Great customer service !
Awesome company! Everyone was very professional and took the time to assist me on what I needed. Will do business again and I will recommend to everyone.
Good customer service
Welcomed and took care of our needs.
Helpful.
Gave suggestions for work arounds when needed.
Helped us to get the job accomplished.
Prompt service, and polite and efficient staff at the branch I visited (Govan)
You want, they have or they will get it. Guys are incredibly helpful. All the updated machinery to cut, bend or what ever. I took a tour after buying small amount of stainless steal which they cut to less than a 1/32". Amazing!
The willingness to cut to required amount. And the good inventory on hand.
Metal supermarkets is a great company. The customer service is second to none. First place we call for steel.
First Y'all are local.Second y'all hire people in our community to work.Third Y'all gave good service.Fourth Y'all had what we needed.We have Y'all information to Star Construction.Just an idea.
Excellent products and friendly service
The quote to purchase process was great.
Wide variety of product. I found all I needed.
The products are well-priced and the turnaround time for web orders is extremely fast.
THE STAFF AT DORAVILLE GA. LOCATION ARE GREAT .
Metal Supermarkets, Barrie Location is GREAT. Even though price per pound is more expensive than others, I don't need bar length material, but a few pieces cut to length, and these guys happily cut it to exactly what I require, in a timely fashion. I will happily pay for quick accurate service. Mike McKay Dock on A Rock Inc.
Always quick and courteous. Pricing is always competitive as well. It's a no-brainer to order from here!
Great service!
Price, punctuality, professionalism, convenience and the pure simplicity of just buying something from you without the extra "B.S." are all reasons that I will buy from you again. Thank you.
I could not have asked for better service!! Well done!
speedy and accurate cutting. great looking galvanized plate
Awesome people and environment I highly recommend them. God bless them
Excellent to do business with and friendly staff
I do like their service and more friendly!
prompt, courteous service.
Good products/materials, good service and helpful staff.