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Member Testimonials
Location
It’s a clean, friendly and it’s a safe environment I love this gym.
It’s always clean and equipment well maintained
Staff always friendly and helpful
Everything
I like the strength class I attended and would like to try the kickboxing class. I wish both were offered more frequently. I also like using the swimming pool and steam room after my workout.
The layout. It’s large and open, lots of equipment. I’ll add that I complained in the past about the cleanliness and the staff has made significant improvements. It’s noticed and appreciated… thanks!!
It’s clean and the front desk is always friendly.
Club is clean and well maintained.
Clean and well kept gym. Personal trainers are really good. Would be nice if soap dispensers in the locker rooms were more regularly filled
Staff is great gym is clean and aways fun to work out at pool is great which is the main reason for membership for me
Smooth check in, friendly kids club workers, plenty of equipment to choose from. Clean club.
The classes and most members.
In general, the fitness room is not bad enough. I go swimming and love the sauna. I recommend this club to friends, but it is very slippery in these places. please put rubber mats to prevent unpleasant situations. I personally fell due to the slippery floor and had to go to an ambulance. otherwise I'm satisfied
Lots of workout equipment and options
Super friendly front desk staff, cleaning crew doing great job, dedicated and knowledgeable personal trainers, good variety fitness equipment, new machines, spacious private lockers, renovations and upkeep of facilities and equipment are among the many reasons why I like Family Fitness. I particularly love the Laguna gym in Elk Grove because that’s where my personal trainer for years, Deshawn Singleton, works and because almost everyone there knows me and greets me in and out. The Laguna gym is the only gym where staff and management bring my drinks to me while training. Ops manager Nousha is fantastic! She keeps the place running in tip top shape and motivates everyone to do well. Other clubs should follow her example!
Clean and friendly
The gym equipment is set up nicely. There is room in between each machine so that you’re not right on top of someone else. I like that the machines, cardio and free weights are separated by sections. People are dressed appropriately. Other gyms I’ve been to, women and men are dressed scantily clad.
I like the Rocklin location because it’s not too busy, it’s clean and open
Customer service
Clean and spacious. I have always been a fan of the child care team at this particular location. My youngest told me the staff at Bond made her watch a movie and clean up after other kids; she didn’t get to play but had to pick up legos after sitting through a movie she didn’t want to watch. She will only consider Laguna and Roseville now.
Also, I enjoy the classes offered. Sunday morning strength has become a favorite of mine, my husband, and my good friend Kaley. I also go to a class on Wednesday at 8:30 when I don’t go to Barre on Bond. I’m hoping to get fit enough to attend one of the boot camp classes in the morning.
In addition, the front desk staff is very friendly. I feel the environment in general is welcoming and safe. I actually live closer to Pocket and the Valine location but have always preferred Laguna.
The freidly staff and fitness classes.
The club is quiet and has plenty of weight machines.
The club is open and spacious with plenty of exercise machines and a wide variety of them. There is "no waiting". I can go in and get a workout done in a time efficient manner.
It's huge
The friendly and helpful staff are always very upbeat and smiling with a welcoming greeting.
Clean, lots of choices in group classes, weight room and stationary cardio equipment
I still think your club should monitor peoples use of the cell phone use. Many people tie up machines while sitting on the machine and staring at their cell phones. Other than that, I have no real complaints.
The strengthening trainer are great! Love the pool. Close to where I live. I would like to see you network with Kaiser so that Kaiser members would receive a discount😎
Clean, equipment kept repaired, friendly staff
Cleanliness, front desk hospitality