Customer Testimonials

professional

The gentleman who helped me was friendly and knowledgeable, and helped set up a custom shotgun seat on the front of my bike. Very happy with the help and service!

Very good customer service.

Friendly staff, store has good selection.

Employees are very friendly and willing to help solve problems.

Very friendly and knowledgeable staff! Ethan was amazing!

Excellent service, much faster than I expected!

Service: Kelly Maughan is a gem! Competent, professional, skilled attention.

I bought my specialized diverge carbon sport from them. They facilitated sending my old diverge to placid planet bikes in Lake Placid, NY via Bike Flights.

When my legs no longer provide enough power to keep me upright (think gyroscopic effect), I’ll buy an E-bike (diverge again, if it comes in E, as gravel best suits my rides) from them.

Ease of sale, affordable bike

Great service, friendly people, lots of ease. Very fast too

Knowledgeable staff, good inventory.

I like how sweet and knowledgeable the staff is! And the offerings, I usually pop in to grab skratch labs or GU energy gels

Thanks for fixing the tire for an old lady. Opinion about where and how to buy three new tires is appreciated. Great help folding and loading my trike. Thanks. We will be back!

Very knowledgable and friendly staff.

Plenty of choices on products and helpful employees

Staff is always friendly and helpful. No arrogance found in other local shops. Just a friendly atmosphere.

Customer service was excellent!

The service was great. Had the road bike ready and in the shop. Lots of products to choose from.

Great customer service

Kelly got me ready for race day.

Aubrey is the best bike mechanic ever!!!

Service is second-to-none! Kelly, Santana and the rest of the team are excellent technicians and great people to work with!

The staff over there was very helpful when I was renting my bike for two days. Thank you for being thorough and accommodating. Would recommend the shop.

Big thank you to Kelly - he did a great job making it right with my warranty claim for my tire. Got the tire relaced quickly and I couldn't be happier.

I like being able to walk into a store and buy what I need to repair my bike. If I Wanted to order online . . . Duh.

Being able to talk to a real person with questions. Makes a difference when purchasing a bike.

Your staff was extremely knowledgeable, patient with me because I don’t know much about bikes. The repairs were done in a very timely manner, and they were clearly communicated to me when they were done and ready for pick up. Thanks again for your help!

The employees are very willing to help answer questions. A bike mechanic even help me tighten some Allen bolts and suggest some fixes on my bike.

Great Experience! People Great! Bike Great!

Best staff I’ve ever seen in a bike shop! They helped me get the exact tool what I was looking for.