Customer Testimonials
Your customer service and staff are outstanding. It's a pleasure.
Timely service and response to questions
Response when my tank ran out was great. A truck was sent out promptly. Staff have been very helpful whenever I called with a question or issue. I get a small town everyone knows everybody vibe whenever I have delt with Stevens Propane.
Thank you to the entire crew.
We spoke with Melanie at the front desk. SHE WAS EXCELLENT with her customer care, customer service. She helped us out of a bind due to the amount of construction we were having at our home. She took time to listen and hear what I was saying. Melanie is definitely an asset to your company.
The propane truck driver was also very kind and professional. We certainly appreciate you all! We’ve been with this company for 3-4 yrs now and never a problem.
Thank you for the assistance!
Niceness on phone. Quickness of refills.
Always friendly and fair. One time I ran out on Easter day. I wasn't on the "keep filled plan". I had a bunch of people coming for lunch. I call them in the morning and when I got home from church they had been to my house and filled my tank. NO extra charge for coming out on the holiday weekend. They have also donated to help people I know. They are good people.
Prompt courteous service.
I guess it burns
When I called to tell them I was very low on propane they filled my tank in a timely manner.
very easy to order propane, I always call in, always good service.
Everyone is respectful. I receive my fill-ups regularly and do not have to call the office
Michelle’s customer service has been wonderful to work with and she has answered all of questions and is always a friendly voice to speak to. We have confidence in doing business with her. We also appreciate the friendliness of our propane delivery team. We love being able to do business with a local company that makes us feel valued. Thanks so much !
Very helpful with information and work very hard to make sure the customer is satisfied
This company is very reliable. When we called and said we would like them to bring out a tank for us, they were so nice and set up a date. They were there on time and set the tank and made all the connections and safety tests. We did have a little problem but they were right there to solve it for us. The people in the office were so friendly and respectful to us. We are seniors and sometimes we don’t understand things very well, but they took their time and helped us a lot. We are glad we called this company Stevens Propane) Buckley, Michigan. We will be glad to recommend them to anyone.
Good automated service
Prompt service
Price and their service
Quick service. Very friendly office staff.
Customer service in Buckley Michigan is awesome!
Everyone is super nice and respectful delivery was very easy I highly recommend for anyone 👍 👌
Everything!
On line
ordered it on a Monday got it on Tuesday wish it was cheaper for retired people 2.89 common
Great service!
quick response when I was out of propane
The online aspect of ordering propane
The quick response of delivery due to my driveway condition is very appreciated. Thank you.
The lady in the office was very helpful. Also the gentleman in the sales department made everything clear and easy to understand.
When I call for propane the person who answers the phone is always professional. It usually doesn’t take more than 48 hours before your truck shows up to fill my tank.
satisfied with your products and services