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Customer Contact Testimonials
Jane's service during implementation has been awesome! I also like the evaluation templates and the web based system.
We appreciate the responsiveness when there is a serious issue that needs to be addressed.
I like how Arlene is available to fix problems as well as teach me how to fix them for the future. The system is easy to navigate!
always responsive to ideas and requests. there is always a feel that the company holds itself up to a high level of integrity
Quick response time and very accommodating to meet our needs
AAS I have been using riantree past 7 years it has matured into a very likeable product. Very flexiaable and stability with prograamers now last 2 years.
quick to respond to problems/questions
friendly staff
available through out the day
Very friendly and easy to work with.
Great Company
I've worked with Raintree for close to 14 years now. I have been extremely happy with the service I have received.
Very user friendly and I love that you can customize to suit needs
Willingness to help when needed.
Thorough, detailed and knowledgeable
I have been a Raintree Client for several years now. Customer service has always great.
All are very nice, professional and willing to help in any way possible.
Tim is First name removed best employee I have worked with at Raintree. I think overall service could be better with just a simple planning call before teams perform work on our behalf.
The customizability of the system to meet our exact needs
Raintree is always willing and available to help in whatever area needed. The response time is very good, and representatives are always kind and helpful and very professional. We are very pleased with Raintree Systems.
Customer service is very helpful and knowledgeable.
went above and beyond not only helping with the issue but explaining how we could help ourselves in the future in solving these type of issues without having to call support
Friendly and courteous
always responds quickly and gets all questions answered!
Representatives are very knowledgeable of the system and work to get issues resolve in a timely manner.
The company and representatives all share a spirit of caring and a "get it done" attitude.
LOVE the people I've been working with, especially Amy Roberts!
I like the personal attention that I receive for any issue. Raintree is very responsive and they go the extra mile to address problems. The Raintree staff are very service oriented and friendly. It is the personal connections that I have made that will retain customer loyalty from me.
Sales representative has been very responsive and informative.
We love Amy. She is patient and kind and funny.
I like that regular weekly meetings are scheduled with our CSA; and having a CSE assigned allows cases to be resolved more quickly. Our regular Raintree coordinator is out sick, and Yvonne quickly and easily walked me through how to make a simple change, so I am able to do what needs to be done in order to get statements printed (Case 85256).
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