Customer Testimonials
I like the people. They’re very helpful and resolve the issues might think I’ve been doing business with them almost 10 years. I’m very happy with this company.
Brian Whalen, service tech, did a wonderful job installing my heater. It was very cold out and I didn't want to lose everything in my studio where I paint over the garage. I am always happy with everything I have had installed. I am concerned about the new dispatching. I think the human side of the Ai is lost. I think employees are going to struggle. I was almost out in the garage and the driver was nervous when I told him our heat tank for the house needed filling too. They need to be able to make decisions and being right here and the house tank was at thirty percent he did what he had to do. When he was told I used to be the manager at Griffith for years and got permission I think he was a bit surprised. Do you remember Bob Lewis teaching the First name removed Affect?, that was introduced in Canada? Maybe you could dig it up. We had a great team.
Dependable
Great service! Griffith Energy has been providing excellent service to me for over 20 years.
Once I am able to contact the company the service is very fast! The problem is when you call you get a national number and on my first call I was 143 in the que
Ease of use and convenient. Competitive prices
They made it quick and easy to set up new service when I switched from fuel oil furnace to a Propane furnace!
Local (Watertown) company
Griffith Energy has always provided top-notch customer service! They are efficient and courteous. The delivery personnel are pleasant. I am concerned about the new system for determining when to refill the tank, as we were down to 4% on a very cold day this month.
very good, customer service. Drivers are helpful, nice people. Techs are very helpful, always.
Always very courteous and respondent can't say enough good things about them.
Our gas furnace needed a gas line valve replaced and we had no heat without the new valve. No replacement valves were available locally. Griffith representative drove approximately 200 miles round trip to get the valve and restore heat to our home the same day we called in the repair order. I doubt any other business would go to such lengths. I expected Griffith to say they would order the valve and return in a day or two, leaving us without heat until the part arrived. We greatly appreciate Griffith Energy's outstanding service.
You may share this story but not my name to promote Griffith Energy.
great service
Speed of service and ease of monitoring
no worries! always on time prices are about par with other companies. Very satisfied with staff
If I have a problem with my furnace they come to fix it timely and are very knowledgeable.
Willingness to work with me on price per gallon and timely delivery service.
Really good communication
Dependable delivery.
Reliable delivery.
The monitored tank levels and reliable deliveries, and great customer service!
Great, hassle free service!
I love the delivery service. Always on time and very professional.
Our delivery driver is fantastic, the office staff are wonderful staff, always pleasant and helpful .
Accuracy of knowing when my propane is in need of service
On the last propane delivery to my house on 11/26/2025 the tanks were only filled to 70%. In past delivery’s the tanks were filled to 100%. As I have a generator that runs off the tanks in the winter I would like them kept as full as possible. Could you please do this in the future.
You automatically refill as needed.
We have confidence in the servicemen.
I like u monitor the level of fuel in oyr tank.
love them, very helpful and always there when i need them