Customer Testimonials
Prompt and friendly service
Reliable!
prompt delivery by courteous people.
I have used Griffith Energy for over 20 years and have always found the service to be excellent. Griffith has installed and maintained my Rannai tankless water heaters, delivered my oil and propane and always been there for me whenever an issue has arisen. And, their charges be it for maintenance, installation or fuel have been very fair. When I priced out the costs prior to giving any authorizations to go ahead, I’ve found Griffith very reasonable. Also, the staff is very attentive and professional. I’ve had their competitors quote extravagant prices by comparison!
Griffeith takes the concern out of having fuel by electronically recording my fuel level!
We like the automatic meters on the tank, you are very prompt when we call for something. The delivery drivers are friendly and courteous.
I contacted Superior Propane on a Monday in the middle of the winter and let them know I was low on Propane. They showed up on Wednesday morning to keep the heat going. Very happy with their prompt response.
I've been satisfied for over 30 yrs.
However, I want to switch to propane.....and I currently have an underground fuel oil tank. Can
you guide me on how to do this?
First name removed W. Del BorgoPhone number removed
253 W. Broadway, Cape Vincent
Very efficient and affordable.
Employee? Manager? Eric Scott very helpfulm ti make sure i would not run out of gas. Many ways. Very responsive give him a raise.
I like how fast and prompt they are
Good friendly and caring service
Professional service, and people who truly help. They follow through and deliver.
We get propane from you guys. The products seem good. The services are exceptional, but I just got another tank and I was on automatic fill and the third tank. I got never got put to automatic fill and we ran out of propane on our fireplace. What a bummer.
Fantastic service both in propane repairs and deliveries
Our propane tank is set to transmit to their office with how much fuel is in the tank
The Watertown office is outstanding and extremely responsive when I call them which is not very offten
Efficient.
We are on auto delivery and Griffith has always been dependable and attentive to our needs.
Great Service at a fair price.
Price and friendly service!
Convenient and friendly staff
They provide good service.
People and service
I like the quick response I get to my requests.
However my delivery price was not what I had negotiated earlier.
You make everything convenient.
Your prices and your service department
Yearly payment plan, propane auto-delivery, internet account with tank display
You monitor and service my tanks seamlessly.
Fast delivery
Good customer support
Eric Scott is just a top notch person. He is very professional and truly cares about your customers. He is very people oriented. I have had other companies knock at my door but always turn them away because of the service I receive.

We have the gold plan protection policy. We get prompt service when we have to use it.